Not sure the reason behind the criticism of the staff. All of the folks I spoke to were very helpful. Would be nice if there was a location in south Boston but this location is hardly 3/5 stars.
February 2022
We went to the bank for rolls of dollar coins, two of the rolls had a 24 dollar coins and 1 quarter, the bank could have caught the discrepancy by just weighing the roles. We wanted the bank to correct the error, and they made us stand on line again for them to correct their error, it was a frustrating experience.
September 2019
Went through the mortgage approval and closing process with loan officer Andrew K here and was super pleased with the service we received - process was accelerated, bumps were smoothed out and responses always arrived promptly, from inquiry to closing.