I absolutely appreciate Citizens Bank and I will let you know why!
April 2020
The Citizens app is just terrible, slow and is always kicking me out. Also the bank keeps charging my account these fees that keep going up for paper mail that I've cancelled serval times. I'm over it. Officially unhappy with this bank.
November 2019
I meet with the wonderful Toni a few times a month to deposit some college money and she explains everything so nicely and is willing to go the extra mile for you. She is so nice and I look forward to seeing her everytime I come in!! She makes your day. If you are having a bad day, she will surely turn it around. :))