Credit Unions in Boston, MA
23 locations found near Boston
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Credit Unions
Credit Unions
“Always outstanding customer service! Everyone is reliable, efficient, kind and community focused! Added bonus- City Hall interior space is beautiful and showcases community arts!”
Credit Unions
Credit Unions
Credit Unions
“The tellers and other employees are always friendly and ready to help. Better and more honest banking than any major bank i have ever had an account with. Sometimes a bit careless but that was an isolated incident. They are pretty good”
Credit Unions
“Asst Branch Mgr Patty was very thorough and knowledgeable. I had an issue which was handled by a mgr which was unresolved that had me feeling me frustrated. I'm glad I returned and Patty was able to resolve the issue. She went above and beyond and didn't push me off to another department. It's ALWAYS a breath of fresh air to interact with someone who has exceptional customer service. Patty is a shining star!!!Grateful CU Member”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“Great credit union.. Nothing but positive experiences. This is only a small branch, but Joanne is friendly and helpful. Ive had loans etc through them, great rates and customer service.”
Credit Unions
“As someone who worked at Massachusetts General Hospital for over 30 years I will say there were many, many benefits for me as an employee. One of the benefits was having easy on-site access to this credit union. I have been doing some of my banking with this credit union since I started at MGH and have always received top-notch service. As an employee, having the credit union on-site meant that even on a busy work day, it was still pretty easy to swing by to do some banking if needed. There is also ATM access but the personal touch was always my fave. I've seen some of the credit union staff come and go over the years but it is safe to say that everyone I have encountered has always been unfailingly kind and helpful. This is a full-service institution with most of the banking services anyone might need. I also appreciated the calendars they provide at the end of the year for the new year to come. For years, the credit union calendars with the lovely photos of Boston gracing each month, would hang in my office. What banks give anything away anymore? There may be some here who remember the days, long gone by now, when banks, eager for your business, would offer gifts for opening up an account. Bravo to good service, a great work ethic and well-trained helpful employees. Now that I am retired, I will miss the more regular interaction with the bank staff that I once enjoyed but I am happy to know they are still there and going strong. It's hard to like a bank these days, but I like this credit union. There is also a branch in Cambridge and another in Charlestown either of which which might be easier access for some folks since access into Mass General during these days of the pandemic is not easy unless you work there or have a medical appointment.”
Credit Unions
“I've been banking with them for years now and they are amazing. Sonya Barros is my go to. She is extremely knowledgable and very professional. She always goes above and beyond for anything that I have questions with. I highly recommend anyone bank with them and I'm sure Sonya and the members plus team will continue to give extraordinary service.”
Credit Unions
“They're wonderful, everything about them is great, but they need to update their website, app, and associated technology. I love their manager Lila in particular she is wonderful!! :-)”
Credit Unions
“I came across the CU online and went in to talk to someone and from the minute I entered I was greeted pleasantly and everyone I encountered was extremely helpful and some went out of their way to make sure I had what I needed. Irene and Lisa have been so wonderful to work with in person and over the phone. I have gone in to the CU and have called on the phone numerous times and the quality of assistance is consistently pleasant and helpful. I'm so glad I found them.”
7:30AM - 3:30PM
495 Summer St Room 115, Boston
Credit Unions
“To whom it may concern: Phone call to HFCU RE: HFCU -Ms Prajida Bhattarai HFCU Phone Customer Service Representative Bank phone call Date 7/13/2023 (aprox mid day) I had some rather difficult tax and investment questions with respect to my husband's HFCU- IRA account. His account has a couple of CDs coming to maturity. Ms Bhattarai answered all my questions. She was so professional. Her answers to my questions were clear and consise . Then , I needed to have her speak to my husband regarding the most current interest rates to consider for a roll-over. After she politely identified herself to him, she listed for him the current Ira-cd interest rate information. Then she explained to us the HFCU procedures to follow in the event he reaches his RMD date. She mentioned that the Bank had current procedures regarding IRA accounts and the he would most probably would receive notice as the RMD date appoached. She gave us the current procedures the HFCU uses when calculating , handling, conferring and notifying him when the RMD may be be required to be paid out. Ms Bhattarai was preparded , knowledgeable, and professional. Beyond all that, she was patient and kind. Thank you so much for such superior service. Sincerely, Mrs. J. Maloney (RET) - Treasury”
Credit Unions
“They're wonderful, everything about them is great, but they need to update their website, app, and associated technology. I love their manager Lila in particular she is wonderful!! :-)”
7:30AM - 3:30PM
10 Causeway St #208, Boston
Credit Unions
Credit Unions
“The only problem that occurred was a 25 minute wait on the telephone to reach a representative. Once a representative answered she was excellent. She handled my problem in a quick and efficient way. She was very nice. I don't hold the time wait against her because it has been almost impossible to reach a rep from the T for a very long time. It's a management problem. I thank the rep for her help and assistance.”
8:30AM - 4PM
548 Main St, Boston
Credit Unions
“Honestly I do not understand the negatives reviews. This bank has been so helpful to me in so many ways for me since english is my second language and I sometimes struggle with the language (I'm still learning) They are very patient and try to understand me and help me understand everything. I've called them so many times in my last vacations with problems and they always resolved and helped me in every situation that I had during my vacations. I love how they take care of my money by putting limits on me”
Credit Unions
“My partner uses Metro and it works great for him. Went into this branch yesterday for help and the people were very helpful and kind. The interior is well kept. They are still using plastic dividers as of 11-16-22 so that's cool. Overall would recommend this branch.”
Credit Unions
Credit Unions
Credit Unions
“Metro credit unioñ, has always been correct with my money ?? never experienced a bad thing with METRO CREDIT UNION. Cudos too METRO CREDIT UNION.... for there professional ism. To the public.”
“Taupa has been amazing to work with as my personal lender for an upcoming home purchase. They also recently helped a Real Estate client of mine with their recent home purchase, and the entire process was seamless.”