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“Everyone at the Chelsea (main) branch of MCU are incredible friendly, communicative, and informative with all things banking. Specifically Mav, Jacqueline, Alejandra, Polina, and Kevin: they helped through the very tedious process we required of them, and made things simple as possible for us. My family has been banking with Metro for nearly 100 years (true story!), and they've always there when we needed with expert financial advise, exceptional friendliness and care, and though I live far away from any branches I will continue to do business with Metro Credit Union. Hopefully for another 100 years, at least!”
“Friendly staff, excellent customer service, and a strong sense of community. They truly care about their members and make banking easy and personal. Highly recommend!”
“I have been a customer for many years. The people in operations, namely Sarah Cashmir are very knowledgeable, courteous, and extremely helpful. She has helped me with countless issues relative to my account. She is a true asset to Mass Bay Credit Union.”
“The credit union takes great care of me with all my needs. In my opinion because of my experience credit unions will always be better then banks keep up the great work.”
“Recently got a mortgage through MPCU. Rates were the lowest I saw anywhere and the staff was so responsive and helpful through the whole process. I'd definitely work with them again.”
“Metro credit union is one of the best small bank you can deal with. My kids family and friends I recommend for they banking. For over twenty years this bank has been great and the staff goes beyond to help you.”
“Victor is amazing! Top notch customer service. The process was fast, easy every step of the way. He exceeded my expectations in every way. Only place I will be doing my banking from now on! Highly recommend Victor and his staff”
“HUECU has been growing since i started as a member 22 years ago. I am happy to say, that even though they are larger now, every time i need help they still treat me with patience and respect. I love that, its a rare commodity.”
“I highly recommend Mrs Brenda William to everyone looking for Forex and Bitcoin trader. Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 in to $13,000 in just a week, Richard my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Mrs Brenda William contact her via”
“I have been a member for 40 years. BFCU has always given me the best financial advice. Also, they helped me plan my retirement. I have been retired almost 20 yecars and they have been a tremendous asset the whole time. Thank You BFCU”
“I needed a cashier's check for my first month's rent payment and Octavia was able to help me understand if I was eligible to get a cashier's check at the Members Plus because my original credit union is a part of the Co-op shared bank program and with my bank I would be able to get a cashier's check at their location.
I arrived at the location and Octavia was nice and ready to help me with the understanding what I needed to fill out and confirming with me multiple times the amount I needed was correct. This was my first time attaining a cashiers check and she was a real help throughout this process.”
“Outstanding staff and service! City of Boston Credit Union locations are all excellent! This branch is absolutely gorgeous! I would not do my banking anywhere but CBCU!”
“This is a nice little bank with capable employees. I only deposited some money using the Shared Branch feature of credit unions but I got a good impression of this bank as it seemed very homey and unique”
“Love this place I’ve had other banks like Bank of America horrible bank they just want you money but Luso always help me and treat me good never an issue. And as for the bad review before me about depositing cash into the atm they don’t have envelopes out because the atm shoots them out when you’re going to deposit $.. shouldn’t give something a bad review because your to dumb to use your banks atm!!”
“I just got back from seeing the folks at St. Jean's and I found them both fiscally responsible and very much good neighbors who helped me during a difficult time. Exactly what I want in a bank or credit union!”
“I may have jumped the gun on this on, like to take back two stars, a recent change of staff has caused some Rudeness. I will leave it at that for the present, Frank, Mahony PS thank you for this opportunity .”
“I've been a member of Metro Credit Union in Swampscott for the past 3 years. I have always received excellent service at this branch. Today I needed to have a document notorized. Not a problem. I forgot the name of the person who assisted me but she was very kind and helpful. Thank you Metro Credit Union.”
“I've been here for 3 generations now and this place is the easiest to get what I need done. The people are fast and quick to help and never feel pressured.”
“The service was so good. I went for a loan and I wasn't approved but the manager helped me with other options to solve my problem. I truly appreciate her help. A great place to bank.”
“I’ve worked with Paul, Martha, and the team at Brookline Municipal Credit Union for over 25 years, and they’ve been consistently outstanding. It’s a family-feeling place where you’re treated like more than just a number, and that personal touch really stands out. That kind of consistency and care over the years is rare.”
“Just wanted to share my yet got numerous positive experience popping into the Quincy branch of Mass BayCredit Union. Both Yann and Barbie always greet me with a smile as well as the tellers and has continually gone out of their way to assist me with debit card issues or my own fumbled transactions.
Great branch and appreciate the management Barbie and Yann very much!!”
“Shocked at the low reviews! Amazing customer service from all employees. Nelson, Darinka, and Heidi are awesome. I have never had a bad experience with any employee in any of their locations. Thanks for the great work! All locations are great but I use this location the most because of the excellent customer service. I am not a Salem resident but do not mind driving out of town when receiving such great service. Thank You!!!”
“Was in today for an overnight parking sticker it literally did not take me 5 minutes. Great customer service very kind thank you so much served by Gia
Thank you ?”
“I have had webster first credit union for years and I will not go to any other bank when there is an issue they will contact you I will always do my banking with webster first credit union”
“They're wonderful, everything about them is great, but they need to update their website, app, and associated technology. I love their manager Lila in particular she is wonderful!! :-)”
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“Two weeks ago, my checking account was compromised, and I had to take a trip from Springfield to the nearest branch in Framingham. There, I met Mr. Cyr and Nana. Mr. Cyr was incredibly helpful, friendly, and kind throughout the process. I realized that I’ve been banking with Metro for nearly 20 years, and I wouldn’t change a thing! I truly appreciate all the assistance you provided in restoring my account. A big thanks to the fraud department as well, where it all began. Thank you!”