This CVS is a typical store with a slightly expanded travel section, located conveniently for those traveling through South Station. The store is spacious and fairly clean, with plenty of self checkout machines. The first floor is limited as most items are on the second floor, and aisles are not always well stocked. Staff experiences vary. Some customers report very helpful, friendly, and efficient employees who solve issues, notice problems like tampered merchandise, and provide amazing service with a great personality. These staff members are seen as a great asset. Other experiences include cashiers having difficulty handling the job and phone interactions featuring sarcasm and unprofessional behavior, leading to recommendations for hiring people who know how to socialize with customers. Shoppers appreciate the CVSCare program, monthly coupons, and receipt coupons, which make costs reasonable despite generally higher prices. Many like the CVS brand items for their price and quality.
This store is SUPER CLEAN AND ORGANIZED! SO MANY PRODUCTS AND EASILY TO FIND! ALSO THE TWO LADIES ON THE SECOND FLOOR ARE AMAZING CUSTOMER SERVICE REPS, SO POLITE,SO PROFESSIONAL! THIS CVS IS THE BEST ONE OUT OF ALL OF DOWNTOWN Area I WOULD SAY
June 2026
Cvs staff at south station boston MA are always incredibly friendly and professional
May 2026
The pharmacy has a decent selection of products and the staff is generally friendly and helpful. However, I've noticed the wait times can be a bit long, especially during peak hours. Overall, it's a convenient spot for basic needs but could improve on efficiency.
