CVS Pharmacy in Jamaica Plain is a friendly and helpful place for your pharmacy, health, and wellness needs. The staff is known for their kindness and professionalism, often going above and beyond to assist customers. Customers appreciate the caring attitude of employees like Francier, who was helpful with a car battery, and Aracelis, who kindly offered scissors when needed. The team at checkout, including Dez, is quick, warm, and attentive, handling issues with ease and making the experience smooth. Employees such as Krizia and Tatiana are praised for their patience, courtesy, and attention to detail, even helping a blind customer and ensuring customers get the best deals. Despite busy times, staff members remain friendly and courteous, making customers feel valued. Some mention that the pharmacy techs deserve respect, especially during work hours when the pace is fast. Overall, the location is appreciated for its caring staff, helpful service, and welcoming atmosphere, making it a convenient spot for prescriptions, vaccinations, personal care items, and everyday shopping. The staff’s kindness and attentiveness create a positive experience for everyone who visits.
The pharmacists here are so kind. I have horrible anxiety with needles and they are so caring and understanding and make the experience painless! Sometimes the wait time to pick up a prescription is long (eg the lunch break or post-work rushes) but they do a good job of keeping things moving efficiently.
August 2024
I hate the automated call center! They never answer, much less return the call. Pharmacy area hours.
August 2024
Dez was incredibly helpful at check out! He was quick, warm, and very professional. I was having issues with my photo order and he solved the problem with ease. This location has a stellar team of cashiers - they’re always so great.
