The FedEx Office Print & Ship Center located within the hotel is praised for its great and convenient location. Reviews highlight that the team is super helpful, kind, and goes out of their way to assist customers. Staff are commended for making shipping massive amounts for conventions as painless as possible, showing an unheard of level of commitment to the job. This includes transferring print jobs to other locations as a favor and personally hand-picking up orders to ensure next morning availability. Several reviews address complaints about fees, noting that the handling charges are a very common and standard practice for every shipping center in a hotel or convention center. They point out that using this on-site service, even with its fees, is more economical than traveling off-site. Customers report that compared to most companies with comparable services, which charge a minimum of $300, FedEx allowed them to receive all their stuff and print a bunch for half of that. The consistent sentiment is that the employees are great and make customers' lives much easier.
