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“I had important documents that needed to reach my client in Los Angeles within 2 days. I remembered about this at the last minute, but thanks to Shrey's excellent customer service & DHL, the delivery was completed within the required timeframe.”
“Mom and I went to ship some goods to Vietnam. The folks here were very helpful (they also speak Vietnamese). $3.75 per pound for provinces. Will use their service again!”
“The most friendly and bright UPS employees I’ve ever met. They helped me for like half an hour while I printed and laminated a bunch of documents, and were exceedingly patient the whole time. Ron is a GOAT!”
9:30AM - 5PM
376 Chelsea St, Boston
Shipping Centers
“I am very grateful to the employees of Super Cargo: Karen, Jhon and Natalie! I sent a cargo by sea to Colombia, they were very professional and responsible. They picked up the cargo, sent me a guide so I could track it and then called me to let me know that the cargo had already arrived in Colombia and asked me if the boxes had arrived safely!Thanks again.? I encourage you to keep it up: friendly, efficient and professional!?I highly recommend them!??”
“Easily the friendliest and most helpful store for shipping that I’ve been to amongst all vendors. Thanks for being a great part of our back bay Boston community.”
“Exceptional notary and printing services. Kevin and Ryan were both extremely friendly and walked me through the whole process with ease. I’ll definitely be back for any future needs.”
“I purchased a large painting from Bonham's through LiveAuctioneers.com. I've purchased larger works from a couple of other auction houses, only to face an utter fiasco getting it crated, and shipped safely at a reasonable price. This place was superb from start to finish: excellent communication throughout, fair pricing, plus friendly and timely service. Bravo!!! Would give them ten stars if that was allowed.”
8:30AM - 6:30PM
675 VFW Pkwy, Chestnut Hill
Shipping Centers
“Customer service at the UPS store on VFW Parkway in West Roxbury, Mass is amazing! Very personal service and care into everything they do. Makes sure you’re not over spending for something you don’t need. Andre is the best!”
“When a return policy required I pay for shipping, Nick G and Amari A was willing to cut down the box it was originally shipped in to help me limit costs. Top class service right there.”
“Hello, my name is Juan Carlos. I've been sending packages with this company since 2022. Everything that I have sent never got stolen. Everything always arrives on time and in good conditions as I send it. So, on this part, they are good and secure. But lastly, they've been doing something that I don't like it and I know that they do it in purpose so I be calling them and be behind them like begging them to send the receipt. That's very unprofesional and it doesn't look good on their part. This it happened a couple of times. And they tell me that they gonna send me the receipt and never send it on their own. They just send it after I call them a lot. But they do it in purpose. I don't recommend anymore this company.”
“I had such a positive experience at this UPS location today. The two guys working were so kind and helpful, it brightened my day! They went the extra mile to help me figure out everything I needed.”
“Daniel in the Print & Marketing department at the Staples at One Washington Mall went above and beyond to make sure my print project was perfect! Thank you Daniel”
“I stopped into Kinko’s late on a Friday after another printer wasn’t able to help me, and I’m so glad I did. The manager Brian was incredibly personable, and he and his team member Jason went out of their way to assist me during the last hour before closing. They handled my printing quickly and with genuine care. Excellent service when I needed it most — highly recommend.”
“Hidden gem of a post office. I almost don’t want to draw attention to it! Friendly, efficient service by people who know what they’re doing. Sharon is the best.”
“Stephen is great!!! I was confused about the process, but he was very patient and quickly solved the problem. His advice was also very practical and considerate, and he made me happy that I chose to send letters here!”
“We use Mercury for all of our shipping needs. We are able to schedule pickups for various hospitals, chat with real people that can get in touch with FedEx when we have issues, schedule couriers for laboratory samples, etc. This is so much better than calling a 1-800 number and ending up speaking with someone who doesn’t really understand the issue, or seem to care. Mercury makes our lives better and we are able to resolve most of our issues within a very short period of time. They were also able to match or lower our shipping costs, which is needed for a small laboratory. Peggy and Tony have been a godsend. If you're experiencing shipping challenges or need a dependable partner for critical healthcare deliveries, Mercury is the team you can trust.”
“Had a very urgent package that needed to be shipped on Saturday, but the Customer Shipping Center was unexpectedly closed without notice. Thankfully, a FedEx employee nearby stepped in and completely saved the situation. I unfortunately forgot to ask for his name, but I truly appreciate his kindness, professionalism, and willingness to help. Thank you again. Employees like him make a huge difference.”
“Excellent customer service at this branch! I have had to request help in using the machines because times and technology have changed since I used to frequent this type of business. Everyone I have encountered has been very helpful and patient. They even had a pair of eyeglasses I had lost in the store a couple of weeks prior to my most recent visit. The glasses were wrapped and stored carefully, rather than tossed into a drawer with an assortment of junk! I was very impressed by this thoughtful gesture, as well. Highly recommended!”
8AM - 6:30PM
2 Neptune Rd, East Boston
Shipping Centers
“HORRENDOUS CUSTOMER SERVICE PROVIDED TO ME BY THE MANAGER, HOWEVER, WITH THE ASSISTANCE OF CUSTOMER SERVICE REP. VANESSA I WAS ABLE TO RESOLVE MY PROBLEM IMMEDIATELY !!”
“I have been coming here for many years for various reasons, it never fails to shock me how overly helpful, kind and generous the workers are with their time and guidance regardless of the line out the door. And very efficiently I might add. The patience of the staff is impressive. They feel like a small community business regardless of the national brand they carry. ?”
“Great location and very impressive level of experience from the staff. Shoutout to Adrian for helping me with a complicated print job and recommending the right method for formatting”
“I had a missing package that I needed help locating, and Joe took the time to walk me through what might’ve happened with it and offer a solution. I really appreciate his customer service.”
“It feels a little strange to be reviewing the post office, but the East Boston branch has some of the friendliest and most helpful employees I've ever encountered at a post office. They know many of their customers and always offer my dog a biscuit.”
“Kinza helped me process a drop-off and a fax today and she was friendly, helpful, prompt, and conscientious to the highest degree. 10/10, highest recommendation!”
8AM - 5:30PM
136 Charles St, Boston
Shipping Centers
“I needed to send some books media rate, but I haven’t sent packages through USPS in a while and was unfamiliar and unsure about the process. The woman behind the counter was incredibly patient and helped me out in correctly addressing my package and finding a way to print my pre-paid label (FYI, no printer here but if you have a QR code from Click-N-Ship they can scan it and print the label themselves). They were also managing the line efficiently on a Friday afternoon close to closing and kept everything moving. All the packages I sent arrived in one piece. This is hands down the best experience I have ever had at any USPS location.
Editing to add: I came again to mail another package, and the same fantastic person helped me find the most affordable shipping option and was patient while I figured out my shipping address. I had tried to mail this same thing at FedEx the day before but couldn’t because I didn’t have my ID on me— so glad, because this was $5 cheaper for a faster and more convenient experience. I love this post office.”
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“Jose and Raoul were very efficient and nice. They did an excellent job delivering and assembling my table. Thank you so much for putting a good spin on an otherwise horrible experience with RXO Shipping 👎👎If you can avoid using RXO at any cost, I would advise it!!”