Firestone Complete Auto Care in West Roxbury, MA, has been serving the community since 1926, offering a wide range of vehicle services from maintenance to tires and repairs. Located at 1528 Vfw Pkwy, this location is recognized for its exceptional customer service. Many customers praise the staff, particularly Jason and EJ, for their excellent communication and dedication to providing reliable auto care. Reviews highlight the team's ability to keep clients informed about their vehicle's needs, ensuring a smooth experience. While some customers noted that the location may be understaffed at times, the commitment of the service manager and staff to customer satisfaction remains strong. Services such as oil changes, brake inspections, and engine repairs are handled with care, making it a trusted place for vehicle maintenance. With a focus on affordability and tailored auto care solutions, Firestone Complete Auto Care is a highly recommended choice for West Roxbury residents looking to keep their vehicles in top shape.
I had work in the morning, was already stressed. Gave me a perfect solution
May 2026
Very quick and efficient late on a Saturday, made sure I got the cheapest offered tire, and offered different ways to get discounts. Really appreciated as a 23 yo who knows nothing about cars ðŸ˜
May 2026
Awesome service. Amazing service manager. I was in pickle and he helped me out immediately with care and professionalism. Waiting in the lobby, I could see they treat their customer as well OK, I wrote it so what do I do now
