InterContinental Boston, an IHG Hotel, is an excellent choice for travelers seeking comfort and accessibility in downtown Boston. Located just a short walk from Amtrak and Acela stations, it is perfectly situated for exploring the area. Guests appreciate the safe neighborhood and the proximity to attractions like the North End, Boston Commons, and the Children’s Museum, all within a 20-minute stroll.
The hotel staff is frequently highlighted for their exceptional service, with many guests noting the friendly and welcoming demeanor of the personnel, making them feel like family during their stay. The lounge experience is also praised, with delicious food and drinks served by attentive staff.
While the hotel offers large rooms and well-maintained facilities, some guests have reported discomfort with the beds, mentioning issues with the mattress and bedding arrangements. Despite these concerns, the overall cleanliness and spaciousness of the accommodations are appreciated.
The meeting spaces are noted to be large and well-lit, making them suitable for both small and large events. With its combination of prime location, excellent service, and comfortable amenities, InterContinental Boston stands out as a solid option for both leisure and business travelers.
An excellent hotel, highly service-oriented, a pleasure to stay at.
October 2026
Best hotel in Boston. Top shelf. Great location. Exceptionally clean. Perfect for even. Great location.
September 2026
We had another wonderful stay at Boston InterContinental. The staff, as always, are outstanding. Special shoutout to Marcus at the front desk and who works in the club, as well as our server Juan, for going out of their way to make our experience special!