Petco is a health and wellness company focused on pets, offering a broad range of brand-name nutrition products and supplies for various animals. The Brighton store provides full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption, and positive dog training classes. Reviews note the store has a great selection of items, though some find it a bit pricey or on the expensive end compared to other locations. The service truly stands out, with highly qualified, skilled, and passionate professionals. The positive training courses are described as fantastic, affordable, and very worth it, leading to well-behaved and responsive pets. Trainers are thoughtful, compassionate, and adapt their approach, offering a lot of one-on-one attention and thoughtful advice. The grooming service is also wonderful, with professionals who are thorough, patient, and go above and beyond, leaving pets looking great and happy. Customer service is elite, with staff who love the pets, treat customers like guests, and go the extra mile even when understaffed. Employees are very helpful, taking time to listen and assist customers with care.
Nice but on the expensive end compared to other locations. Waltham & Needham are both consistently selling the exact same items for noticeably less $$.
May 2025
Mice fridge hasn’t been working for weeks. They won’t pick up the phone. Staff is nice
August 2024
Sky is elite customer service - loves the pets, treats us customers like guests, and goes the extra mile. Even though they were understaffed they were so amazing. Thank you.
