TD Bank is a branch known for helpful staff and good customer service. Fred, the supervisor, was able to solve problems that others couldn't. Sherwin was friendly and helpful when assisting with international currency exchange. Brian and Rochelle provided patient and friendly service, listening carefully and handling transactions efficiently. However, there was an issue with mailing checks to an outdated address, which almost led to theft and account compromise, highlighting some reckless mistakes. Despite this, the overall experience was positive, and the bank’s app is generally reliable, though some deposits still require in-person visits. The branch stands out for its friendly staff and good service, but customers should be cautious about security and address updates.
Berly is always so kind and helpful and especially very pleasant as soon as I walk into the bank, I always hope he is available when I come in. A lovely professional gentleman. Sincerely, Carol Perterson
August 2025
Great experience with TD Bank! The staff was friendly, helpful, and made everything easy to understand. Service was quick and professional, and I felt like they really cared about helping me. Definitely recommend this branch for anyone looking for good customer service.
May 2025
This is hands down my favorite TD Bank location. Neshalett, Albert, and Zhe are always friendly, helpful, and patient no matter how busy it gets. They really take the time to listen and make banking easy. I always leave feeling valued as a customer. Highly recommend this branch!