The Westin Copley Place in Boston offers a fantastic location and excellent service, making it a popular choice for visitors. Situated in the Back Bay Area, it is within a short walking distance to Newbury Street, the Prudential Center, the Boston Public Library, and the Boston Common. Guests consistently praise the friendly and accommodating staff who go above and beyond to ensure a pleasant experience. Many have noted the clean and spacious rooms, which come with modern amenities and comfortable beds, although some have mentioned that the lobby shows signs of wear.
While the hotel provides a solid experience with its well-appointed rooms, some reviews point out the high prices associated with staying there, including parking fees. Despite the costs, guests appreciate the convenience of the location for exploring Boston and attending events. The hotel also features a Club Lounge where friendly staff offer helpful recommendations and support.
Overall, The Westin Copley Place is a reliable choice for both leisure and business travelers, offering a comfortable stay with exceptional service, though potential guests should be aware of the premium pricing.
We stayed here for 2 nights with our two children. The staff is very helpful and welcoming. Beautiful clean hotel. Complimentary breakfast was included with our room and the breakfast buffet was one of THE BEST we’ve had in a while.. delicious and great selection. We will definitely be back.
October 2026
Good hotel and bar-restaurant...nice roo.s and great location... but Club is closed on Fri and Sat evenings, which is negative for high level Bonvoy members. Check fine print to assure Club hours...
October 2026
A very impressive hotel. The lobby area is comfortable and large. Our room was top notch and overlooked the river. The hotel was connected to a large mall that you could walk to and from the inside of the hotel
