U-Haul of Brighton offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, hitch installations, moving boxes, propane, and online reservations. Customers consistently praise the location for its excellent customer service, describing staff as helpful, friendly, and professional. Many reviews highlight quick and efficient processes, with staff going above and beyond to assist with various needs, from checking in and locating trucks to handling hitch issues. The manager, in particular, receives high praise for being attentive and helpful, especially during busy times. However, experiences with hitch installation have been mixed; while the installation itself was good, some customers encountered issues with wiring, which required additional repairs at a dealership. Overall, customers appreciate the staff’s kindness and willingness to resolve problems, with some noting their willingness to return to this location for future needs. The business is recognized for its helpful staff and wide range of moving services, making it a reliable choice for local or long-distance moves.
I highly recommend this UHaul location. The GM Jeff was super friendly and accommodating. Made the end of a long, difficult trip very pleasant. 5 stars for sure!
June 2025
Reservation was quick and easy, pick upi was quick and easy, dropoff was quick and easy!!
June 2025
Excellent customer service! The process was quick, efficient and Uhaul staff were very helpful & friendly. I would definitely come to this branch again for my truck rental needs. Thanks to everyone!
