United States Postal Service
USPS,
Post Offices,
Shipping CentersHours:
554 Washington St, Dorchester Center MA 02124 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. This particular location offers passport services by appointment. Customers have had mixed experiences with the attitudes of some employees, with recent experiences ranging from decent service to horrendous. The facility itself could use better maintenance. While some reviewers have found certain employees, like Kevon and Ebony, to be particularly helpful and friendly, others have had negative encounters with rude and unreasonable customers. Overall, the USPS team works hard to serve the local community, and customers are encouraged to approach the staff with patience and understanding.
Most Recent Reviews
July 2025
I have 2 appointments
12:00 pm and 12:15
I arrived 12:00 pm and the AGENT was in lunch and I need to wait to 1:00 pm 🤣 Sooo I don’t understand why we need an appointment. And my real question, They do whatever they want? Is there no one in charge?
May 2025
I should’ve have read the comments before walking into this post office just close this place if you can give customer service
September 2024
Echoing the other comments here: the staff here are often very rude and the last time I came in, one of the staff members was having a customer, yelling back and forth the entire time.
More Comments(66)
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