Post Offices in Boston, MA

24 locations found near Boston
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“Wonderful and friendly experience. I needed to purchase a shipping label to send a package to Georgia during peak hours (lunch). It was also the week before Christmas and the post office was understandably slammed. Despite that, the workers were very kind and efficient in servicing in the long line.”

3.8 Good10 Reviews

“I was there this morning, great customer service special this Guy 'JIM , he took good care of my item excellent man god bless him.JIM ⭐⭐⭐⭐⭐THANK YOU.?”

3.4 Good13 Reviews

“So helpful to have a post office open on Sundays! Came around 5pm on a Sunday. A bit of traffic on the 93 to get there, but easy to access otherwise behind South Station. Free 15min parking outside. There was no line when i arrived. Very efficient and friendly staff. Was in and out under 15min. Thank you!”

2.9 Average34 Reviews

“Leilani and Cory are the BEST! They helped me try to figure out how to get my oversized package shipped in a very tight timeframe with a reasonable cost. They were so nice and accommodating - definitely the best service I've received at this post office, or any post office really.”

3.5 Good8 Reviews

“This is a wonderful post office! I’ve been a customer since 1969. Postal sales associates very competent, pleasant, knowledgeable, and efficient. Easily handicapped accessible. Being open onSat 8-noon helpful.”

3.2 Average11 Reviews

“I went to this Post Office today to mail 10 plusletters and a package. Hands down the best customer service I have every had. The older gentleman was kind and got us in and out quickly. TY!!ackage.”

3.3 Good9 Reviews

“Better than west rox post office that’s for damn sure. Easy and quick. Like it should be . And treated with kindness and respect by the workers . It’s a good post office …”

3.4 Good5 Reviews

“the workers were respectful, patient, kind, and understanding. they allowed me to attend my passport appointment early and the whole process took less than 15 minutes.”

2.8 Average16 Reviews

“Dreading my visits to the Dedham post office, I stumbled upon this nearby post office with stellar reviews. The service at this hidden gem is a complete contrast – it's night and day. Enduring years of dissatisfaction at the Dedham location post office, discovering this place has been a game-changer. No more alternatives for me – this is my go-to now!”

4 Good2 Reviews

“In my experience, Paula was super helpful in helping me submit my passport renewal form. Fedex had lost my passport renewal application in the mail, so I had to submit another application through USPS with expedited processing and shipping. When I met with Paula, she saw that I didn't have all my documents, and she gave very clear instructions regarding what I needed and any other specifics. I didn't realize that this USPS office doesn't take passport photos, but she directed me to the CVS across the street while also saying that once I returned with the photos, she would help me right away after I returned. The whole process took two days, mainly because of errors on my part, and the whole time, Paula was patient and calm, which helped me out a ton. Eventually got my passport two weeks later and was still able to make it on my trip. Thanks, Paula!”

2.5 Average43 Reviews

“I was a little hesitant to visit this post office because of the poor reviews but the postal workers we encountered were professional and courteous. We picked up a large flat rate box ($22.10 March 2023) and was informed we can pay for it when we drop the package off. So we returned a couple of hours later to do so. There was only one person in line (looks like she's renewing her passport and possibly her first time doing so) but we weren't in a hurry. A male worker came from the back to help us and our transaction was over in less than ten minutes with no issues. They provide glue sticks for customers to seal their envelopes. They sell packing supplies if you need them. This location also rents mailboxes. Convenient location and hours.”

2.4 Poor8 Reviews

“Oo my god very very slow service people waiting 25 minutes 30 minutes.? bad serviceOnly one cashierAnd cashier aske only for people passport fukinge post office mass avenue”

2.2 Poor37 Reviews

“Huge problems in the USPS administration starting from it hasn't made a profit in years. Knowing that, USPS W Dedham is badly oveworked and understaffed. Packages are routed thru USPS Roxbury and regularly incorrectly scanned "to beat the clock" which makes W Dedham look inefficient ; which in turn threatens keeping the W Dedham USPS open at all.All USPS employees are timed, scheduled, tracked, inspected and changed by the clock. That's why they can't get nor keep new employees. The long term USPS employees are desperately trying to keep their jobs ( or a job, no matter where they are assigned) until they can retire with their pension.The USPS W Dedham is woefully unstaffed, have to do more in less time, with inadequate equipment and space. Most frequently one person at the windows struggling with a failing money order machine while the lines get longer. With one person at the window, who sorts and puts up packages that arrive from Roxbury by 11am?, when do they get a coffee? Or use the bathroom? Or get lunch?W Dedham USPS is used by many many people who don't have bank accounts, or cars, or are unable to get to another USPS.So, short version - have patience with the staff, complain to Roxbury or higher up that you need and want W Dedham better staffed and supported. There really is the possibility W Dedham USPS will be closed to reduce costs.”

2.1 Poor18 Reviews

“I dropped by for passport renewal a day earlier than my appointment and the staff was so nice and accepted my application. One person specially was working so hard. I have to say that I had gone to Milk st. Post office first where 3 people were behind the counter and the guy said no I am busy. The place was not busy at all but he had the right to reject since I was early. So this branch went out of it way and provided service. It’s nice to see people care and help when they can. Thank you”

2 Poor14 Reviews

“The post office has reopened with new staff (after the previously mentioned personnel abruptly left—the post office was closed for some weeks) and the service experience has greatly improved! This is a full USPS in the basement of Spangler, and they will help you find the best postal product for your needs.”

1.8 Poor10 Reviews

“HOLY ATTACK OF THE KARENS ? I went there for a passport which takes a little extra time than your average post office visit and in the matter of time that I was there (15-20 mins?) the attending clerks were both treated rudely, disrespectfully and with entitled behavior by at least four different customers. One man was edging on violence. These employees legitimately need a security guard... or bouncer The internet blew up retail store Karens and it's time we call out these post office rude Karens next because NO ONE deserves the treatment that I had witnessed today. ESPECIALLY considering that ALL attendants we're QUICK, HELPFUL, WITTY AND WORKING HARD. It was uncalled for and you patrons, my NEIGHBORS - SADLY should be ashamed of yourselves. For shame.”

1.8 Poor15 Reviews

“I went to this location today to get new passports for my entire family. They were on-time, pleasant, professional and efficient. They made a somewhat tedious, time consuming process painless. I was very satisfied with the entire experience. Highly recommend!”

1.5 Poor8 Reviews

“nice neighborhood po. For those writing negative reviews,,. Go back where you came from or go south to the down Dudley po. but really this is a cute location. The staff have been there for a while and I have built a good rapport.”

1.6 Poor16 Reviews

“Great passport experience. Very helpful and looking out for you. Really appreciated the personal touch, especially during the holidays when things get hectic at post offices”

1.6 Poor24 Reviews

“Unable to deliver pkg due to gaining entry confusion, so I called local office, within minutes my package arrived. Gentleman on the phone was pleasant, driver was extremely sweet, and everything worked out very quickly. Couldn't be happy with this local USPS.”

1.4 Poor17 Reviews

“Some of these reviews are from people that came into the post office being absolutely ridiculous & rude.Kevon aka “The Jamaican Guy” is the most helpful employee this location has had in a while. He’s always friendly and he goes above and beyond for every customer. Anyone writing a negative review about him is simply creating a false narrative.As far as Ebony, she might be the most misunderstood employee of all. She helps everyone and tries to resolve situations before they get out of hand. The only people that discredit her are the people that have come into the office being rude and mean.These people come to this building to help out our area. We have to find better ways to deal with our anger instead of writing false reviews to bash people based off our own wrong-doings.Keep up the great work Codman! We appreciate your service !”

1.4 Poor19 Reviews

“They guy at the front with the white beard and eagle chains was helpful and knew what he was saying when he told me my package may have been stolen, I was frustrated I had been waiting in line and thought they had it therebut later I looked it up and he is probably right! I was mad cuz I thought he was tryna get through the line and I had been waiting awile, but he knew exactly and just helped me even though I kept pushin it. It seemed like they had too many people waiting which was frustrating but honestly when I thought about its a regular post office and Imma probably wait a damn minute anyway, like they was gettin cussed out by the people and still doing his job good. Ive only been there once but thank you man, hope he gets this!”

1.2 Poor35 Reviews

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