United States Postal Service
USPS,
Post Offices,
Shipping CentersHours:
554 Washington St, Dorchester Center MA 02124 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. This particular location offers passport services by appointment. Customers have had mixed experiences with the attitudes of some employees, with recent experiences ranging from decent service to horrendous. The facility itself could use better maintenance. While some reviewers have found certain employees, like Kevon and Ebony, to be particularly helpful and friendly, others have had negative encounters with rude and unreasonable customers. Overall, the USPS team works hard to serve the local community, and customers are encouraged to approach the staff with patience and understanding.
Most Recent Reviews
June 2026
Had an issue with my package redelivery, clerk was helpful and gave me the right info to find my package.
April 2026
Horrible service never willing to assist they dont even ask for a trk number to assist you.
July 2025
I have 2 appointments
12:00 pm and 12:15
I arrived 12:00 pm and the AGENT was in lunch and I need to wait to 1:00 pm 🤣 Sooo I don’t understand why we need an appointment. And my real question, They do whatever they want? Is there no one in charge?
More Comments(70)
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