The most incompetent customer service team that over promises and under delivers. Don't bank with them unless you like a bank that takes a long time, even for the simplest tasks.
February 2022
Five stars for Joe at the Webster Bank, Franklin St. branch for exceptional customer service!
August 2019
Worst bank ever! Went in to exchange $20s for $100s. NO ONE IN THE BANK. Would not exchange the bills unless I was a customer. Why would anyone want to be a customer at this bank?