8:30AM - 4PM
23 Maple Ave, Shrewsbury“I highly recommend Avidia Bank. I opened my account at Shrewsbury branch Aline and Sumbul went beyond my expectations and for the Brazilian community is a plus because Aline speaks Portugues.”
8AM - 4PM
186 Main St, Hudson“Had to go in for a replacement debit card. Was in and out quickly with brand new card in hand! No waiting for it to come in the mail while without a card. Cassandra helped me directly but all staff were very nice and engaging. Really lucky to still have a local bank with great service. Thanks!”
8:30AM - 4PM
100 E Main St, Westborough“First, I would like to say is the staff is extremely friendly, helpful and polite. Every time that I have had to go in for any type of transaction everyone always welcomes you with a smile. It is a pleasure having a bank that treats their customers as friends instead of just another people.”
8:30AM - 4PM
470 Lancaster St, Leominster“Leominster Avidia Bank, Donna, Emma T and Ryan are the best banking employees ive ever seen. Top notch service, always greet you with a smile and are super fast and efficient at there jobs! Keep up the good work!”
8:30AM - 4:30PM
36 Park Ave, Worcester“Great local credit union, I have been with them since I was 13, and they have always been great. From transitioning to a full time job and setting up direct deposit, to getting my first debit card Allcom has been there to back me up through it all and make banking not only a easy task but an enjoyable one. I recommend this credit union to all, especially young college students such as myself. They have great workers such as Serena, Chris, Shaiasia and so many more, that really make the experiences great!”
8:30AM - 4:30PM
148 Main St, Northborough“This branch is excellent. Great tellers and friendly. After my horrible experiences with the Shrewsbury branch and their staff I decided to travel to the Northborough branch. It is well worth the extra 10 minute ride to be treated nicely. The Shrewsbury branch should take lessons from these people in how to treat their customers. Keep up the good work.”
8:30AM - 4PM
53 W Main St, Northborough“I visit the Northborough branch all the time to do our business banking needs. Amy, Jennifer and rest of the team are always very helpful with our needs. Great bank!”
9AM - 4PM
120 Front St, Worcester“This bank is very good quality the ATM is very impressing if you are looking for different types of amount dollars and the quality of service inside is always the best very very polite and very nice to go if you looking for a bank I do recommend this one give it a try”
8AM - 5PM
9 Sack Blvd, Leominster“Amazing, Fantastic, Incredible!!!It is a pleasure to bank here. You will always have a positive experience for all your banking needs - from bank checks, deposits, withdrawals, loans, purchasing euros and other currencies.I want to say “Thank you” to the Manager, Assistant and Tellers. You make my banking experience the best…KE”
8:30AM - 4PM
96 Turnpike Rd, Westborough“St. Mary's CU is strictly a service for credit union members. They are governed by member rules, not the whimsies of a teller who is being recorded by cameras for all transactions. CUs offer great interest rates, easier acceptances on loans, better returns, free checks & checking, overdraft forgiveness, & lets you keep more of what you deposit, all for a one time $5 charge to join as a member. Public banks can't compete. Fees are a large part of public bank profits. The lure of changing a large bill for someone off the street may seem friendlier, but over the long run, public banks will vaccuum more than $5 out of your wallet & do it with a smile.”
8:30AM - 4PM
17 Pope St, Hudson“We love the staff at the Financial Center, always smiles and positivity when we are there. Nothing but ease at the Financial Center, they make banking so easy and quick. We love being a part of this community and love that we are banking with joy and trust.”
“I've been a long time member ever since BankNorth changed their policies back in 2008 and my mother has been a member since forever. This place has the most lax account and policies I've seen. The workers here are super friendly and inviting. Out of the hundreds of transactions I've made here, I think only 2% of them had me waiting in line for longer than 2 minutes. Their location is great as well, being right next to a Cumbies and the mall with easy access to the highway making in and out banking a breeze.”
8:30AM - 4PM
1073 Main St, Clinton“Avidia in Clinton is by far the best bank I've ever been to!! The staff is so sweet, fun, and helpful. Awesome environment, seems like a great place to work. I loved this branch!”
8:30AM - 4PM
100 W Main St, Northborough“Such nice staff always in a great mood and easy to work with. Staff even noticed my birthday had passed recently and wished me a happy birthday. So friendly great service!”
“My experience working with with Heather and Baystate to obtain a mortgage was better than I could’ve hoped for. Heather and the rest of the team were extremely responsive and professional from our first correspondence to after we were settled into our new home. As a first time home buyer, I had a lot of questions throughout the process, and Heather was always happy to help. I’ll be sure to recommend this team to any friends and family that are in the process of getting a mortgage.”
8:30AM - 4PM
131 Main St, Lancaster“Truly this is the best bank! The staff treats you like family. Management is always available to assist in anything needed. Personally this is the only bank for me. I am not just a client for them, but I am part of the family as they are for me.”
9AM - 4PM
562 Main St, Bolton“Very nice people and willing to work with you - definitely interested in building the community and supporting its businesses and nonprofits. Always a pleasure to work with CSB.”
8:30AM - 4PM
70 W Boylston St, Worcester“I just started my own company and did a ton of research of local banks for the right bank for my business. After meeting with Andrew I knew this was the right place. It was amazing that they had 0 fees on all of my accounts. The process was so simple and my business feels at home at Cornerstone.”
8:30AM - 4PM
196 Washington St, Hudson“Very nice and knowledgeable about the issues that I have had with my family estate and Very patient with me explaining the options. I have recommended them to family and friends.”
“Great credit union, the staff are super friendly. Their loan rates are excellent too. They have limited hours so I don't get in there much these days, but they are a 5 Star bank in my book!”
8:30AM - 4:30PM
714 Main St, Shrewsbury“My card information got stolen in Worcester while getting gas, they called me before I even got back in my car from getting gas to let me know there was a charge on my account of $130 and they denied it. Saved me so much of a hassle denying that charge and calling me immediately! I called on their off hours and they took care of it, I could not love this place more!”
“I had a great experience with the BayState team on Mill Street in Worcester. Michelle and Peter were helpful and made me feel comfortable going through the process getting my line of credit! Great communication and highly recommend supporting local businesses like BayState Savings.”
“I've been a member for a long time now and have always had great customer experience when in person or on the phone with a question I talk to a real human and no robot asking various questions to get in touch with the correct department. My favorite is how each person knows you by name and greet you with a smile. Personal and friendly service goes a long way . Thank you for being such a great friendly neighborhood bank.”
9AM - 4PM
1 Main St, Sterling8:30AM - 4PM
278 Park Ave, Worcester“This Bank In General:: Likes: * Local, proudly servicing the blighted no-mans land between Worcester and Springfield LOL. Locally rooted and stable with about $1.5B in assets, $1B in deposits which is notably higher when compared against other Massachusetts banks with similar footprint and branch count such as Mountain One or Cornerstone. When I choose a local bank, I look at retail footprint, viability/longevity, community involvement and more. Country Bank ticked all the boxes. * Great mobile app. Dislikes: * April 2018 still no chip cards. They say they are "working on it". The plus side to this non-compliance is they can issue a debit card immediately at the branch. * 800 number is live answered by someone causally saying "how can i direct your call". A phone tree would be a quicker, easier and more professional way of getting your call to customer service. Its a little annoying. This Branch Location:: Likes: * Staff is very friendly. They suggest you help yourself to their keurig and have a seat etc. They were very friendly during the account opening process and did not pressure me with the usual up-sells. Dislikes: * Do they get robbed a lot? Everyone is behind glass - even in the account opening process. The parking lot entrance is one way but the entrance to the bank is on the opposite side of the entrance to the parking lot. Im not sure if this is for staff safety or customer safety because of where the drive thru lane is but its awkward.”
“I absolutely love this credit union. I've never had any issues with questions being answered or mistakes being corrected.Everyone I have ever interacted with has been friendly and very helpful.even in the call center, they've remembered past phone calls with their customers.”
“I cannot recommend all of the Clinton Savings Bank branches, enough, especially the Boylston Branch.I was the Co-Treasurer of the Boylston Elementary School PTO for 3 years and became very familiar with almost everyone who worked there. They were reliably friendly, helpful, and welcoming, always asking how they could help us out/give back to the community. It had that "Cheers" feeling when you walked in, and I was really struck by how much they genuinely cared.In March of 2021, our town was rocked by the news of the sudden passing of one of our beloved teenagers. The entire town pulled together to support the family and one another, but Clinton Savings Bank went above and beyond to help us remember a special person taken too soon. Having a prior close relationship with the bank, the family asked if I could start the process of a scholarship fund in the teen's name. Remember, this was in the thick of Covid, when banks were seeing clients by appointment only as gatherings were extremely limited. I reached out to the bank and received *immediate* assistance from both Michele and Steve, who were able to make the Matthew John Phillips Scholarship Fund a quick reality, so we could add it to Matthew's obituary. Many grieving hearts wanted to remember Matthew in a way that mattered to his family, and CSB was able to make that happen.This was no easy task; we knew we had to create a non-profit, had lawyers to meet with, and that a scholarship fund has a legal trail we didn't have the time to immediately navigate. Clinton Savings Bank helped us to create a temporary account, took the time to meet and guide us through the process, and explained our next steps. We just recently acquired our non-profit status, and both Michele and Steve jumped through hoops to help us make the transition. They also offered to support our upcoming fundraiser in any way they could, from sponsorship to manpower. To say they really care is a genuine understatement.When you think of what makes you love your town, rarely does one think of a bank! Clinton Savings Bank earned their place in all of our hearts; they truly care about our community and the people in it. They are part of what makes Boylston special.”