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“Recently my husband and I purchased a new home. Throughout the process as we explored various financial options, Patricia Smith provided detailed guidance that informed our decision making. Her pleasant, accommodating approach to working with us made the home buying process less daunting. She was always available to take our calls, address our questions and advise us about next steps. We highly recommend Pat Smith and Bay State Savings Bank for your home buying and financial needs.”
8:30AM - 12PM
470 Lancaster St, Leominster
Banks
“Donna at the Leominster branch is such a pleasure to work with. When any issue arises she is the first person to always be there willing to help with a smile. She goes above and beyond for her customers and never makes them feel like they are a burden. She is Leominster’s greatest asset. Thank you Donna for helping me a few times within the past few weeks with compromised cards and for always making me feel welcomed when in the branch.”
“Nada is the best! We use Cornerstone bank for many business bank accounts. She is very organized, knowledgeable, helpful and firendly. I've worked with them for many years. Excellent! Highly recommend.”
8:30AM - 12PM
17 Pope St, Hudson
Banks
“Without question, Avidia is the best banking institution I have been associated with and done business for in excess of 30 years.
From Denise, Chloe, Caroline, Care and Casey, all the tellers are professional, courteous, kind, caring, dedicated and do an outstanding job in their respective positions to ensure complete customer satisfaction.
Under the leadership of Lizette, Ann Marie, Kim and Lucy have handled a wide variety of business and transactional issues which have arisen over the years to once again, ensure complete customer satisfaction. Without all three working together as the fantastic team that they are, business at Avidia would suffer greatly. There is no “I” in TEAM! Congratulations to all working at Avidia from the folks behind the scenes upstairs to those on the front lines. Each one should be recognized for the outstanding job they do each and every day. It’s a pleasure to do business with Avidia and I will continue to do so and recommend Avidia to others!”
8:30AM - 12PM
196 Washington St, Hudson
Banks
“Friendly and super helpful staff. They always have a smile and give a warm greeting every time I enter the bank. Definitely recommend if you’re looking for a new place to don your banking”
“I would highly recommend working with Trinny and the team at Worcester Credit Union for any banking needs. Trinny is patient and knowledgable and makes the entire process easy. I look forward to working with her again!”
9AM - 3PM
18 Lyman St Ste 50, Westborough
Banks
“Arif, From start to finish, he was incredibly professional, knowledgeable, and patient. He took the time to explain every detail, answered all of our questions, and made sure we fully understood every step of the process.
His expertise, dedication, and genuine willingness to help exceeded all of our expectations. We were truly impressed by the outstanding level of customer service and professionalism.
Thank you for making what could have been a stressful experience so easy and pleasant. We couldn’t be happier with the support we received!”
9AM - 2PM
190 Boston Post Rd W, Marlborough
Banks
“I had an outstanding experience at the Bank of America in Marlborough, especially thanks to Patricia Whiteley. She was incredibly attentive, patient, and addressed all of my needs. Not only her, but the branch manager as well, provided exceptional service. Every time I visit this bank, I am treated with great care, and even when I don’t have a scheduled appointment, they go above and beyond to assist me. I highly recommend this branch for their exceptional customer service.”
“Srirupa was very helpful and patient with me helping me understand with the multiple questions I had. I was able to get everything I needed and more accomplished thanks to Her! I would highly recommend! Thank you for all your help- James T”
8:30AM - 12PM
1073 Main St, Clinton
Banks
“I’ve been doing business with Avidia Bank in Clinton for a few years now. Love the Service and the wonderful people who work there. Thanks to all your workers who always make the customer feel like family. Also in Hudson and Northboro. They have had great training!!!”
“I went in for routine transaction and notary work. I was rendered a top class service. All my work was completed swiftly and utmost care. I Recommend the bank for anyone caring for a great service.”
“I had an excellent experience working with Ciara Rodriguez while setting up my business Venmo account. The process was more complex than expected, but she remained patient, professional, and highly knowledgeable throughout.
Ciara took the time to walk me through each step, answered all my questions clearly, and went above and beyond to make sure everything was completed correctly. What initially felt like a difficult and frustrating process became smooth and manageable thanks to her dedication and support.
Her commitment to helping small business owners succeed truly stands out. I’m very grateful for her assistance and would highly recommend Ciara Rodriguez to anyone needing reliable and professional banking support”
8:30AM - 12:30PM
96 Turnpike Rd, Westborough
Banks
“St. Mary's CU is strictly a service for credit union members. They are governed by member rules, not the whimsies of a teller who is being recorded by cameras for all transactions. CUs offer great interest rates, easier acceptances on loans, better returns, free checks & checking, overdraft forgiveness, & lets you keep more of what you deposit, all for a one time $5 charge to join as a member. Public banks can't compete. Fees are a large part of public bank profits. The lure of changing a large bill for someone off the street may seem friendlier, but over the long run, public banks will vaccuum more than $5 out of your wallet & do it with a smile.”
9AM - 3PM
129 Gold Star Blvd, Worcester
Banks
“We want to shout out Alan at the Gold Star branch. He was extremely helpful and knowledgeable today. We were able to quickly transition our account to new holders. We really appreciate his service!”
“Renee and the other lady (I’m so sorry I’m forgetting her name). They were both so helpful so welcoming and supportive. They walked us through the process so effectively. I’m truly excited to now be joining the UmassFive family especially because of those two ladies.”
8:30AM - 12PM
301 Grove St, Worcester
Banks
“I always have a good experience at this branch with the courtesy and professional way the staff treat their customers. Eric Ward helped me with my last transaction and he was beyond helpful. This is why Unibank gets my vote ad the best bank in the area.”
“This is my second car loan from St Mary's and I still impressed with the customer services. They are super friendly, professionals and they take care of my issues in one single call.”
8AM - 12:30PM
1 Northboro Rd E, Marlborough
Banks
“I contacted the bank right at opening needing an international wire completed before the cutoff. The team worked quickly and made it happen the same day! Great thanks to Maria Penniman and Ellen McKenzie for the efficiency and support!”
“My experience at this branch was absolutely awesome! As soon as I walked through the door, I was acknowledged and warmly welcomed. Everyone was courteous, professional, and genuinely helpful.
This is worth mentioning because nowadays it’s rare to find a bank that truly cares about its customers. I definitely felt that they cared about me, my transaction, and my business. The level of customer service I received was outstanding, and it made a lasting impression.
Highly recommend this branch for anyone looking for friendly, professional, and attentive service!”
“At 15 mins to close, had to bring my mom in to replace her debit card after false charges (which they re-embursed right away) Tony helped us almost immediately as he was finishing with another customer (that seemed just as impressed) Tony was extremely patient, professional and kind, like talking to a friend :)
Thanks Tony! Hope you get your lab soon ?”
“We are so grateful to AllCom Credit Union for believing in Pawsitively 4 Pink and choosing to support our mission. As a new sponsor, they have already shown what it truly means to stand behind a local nonprofit — with heart, generosity, and genuine community spirit.
AllCom exemplifies what community partnership should look like. Their willingness to give back and be part of something meaningful is clear, and we could not be more appreciative.
What makes this support even more special is that we can speak from both a professional and personal standpoint — we bank here. The staff is always friendly, welcoming, and truly engaged. It never feels transactional — it feels human.
A special shoutout goes to Jennifer, the branch manager. She shows up with kindness, professionalism, and a smile — even when she doesn’t feel great or when we convince her to wear funny hats for photos. She is a great sport and an even better example of authentic customer care.
We couldn’t recommend AllCom Credit Union more. Whether you're looking for a community-driven financial institution or considering partnering with an organization that gives back — they’re an outstanding choice.
— Michelle Power
Founder & CEO, Pawsitively 4 Pink”
9AM - 3PM
210 New Lancaster Rd, Leominster
Banks
“Process is always quick and easy and I always enjoy the little things they leave out for free. Doing anything with them I trust and is always a blast to go through knowing they are trying to get it done as quick as I do. DCU is a great choice if you want good interest rates, low fees, and easy online banking. It's member-focused, meaning they put you first, and offers lots of financial products. You can use it for savings, car loans, or home loans – it's a reliable place for your money.”
8:30AM - 12PM
148 Main St, Northborough
Banks
“These people literally spent 3 hours helping me work through a difficult wire to close on my home and I wasn't even a member. I was using shared branching. I will be a member soon though! ?”
“Had a great experience dealing with Priya Nagan a few weeks back at BoA in Shrewsbury. It was closing time when I entered the bank and she still helped me with my check and questions I had about my account.”
“Clinton Savings Bank has served me very well since I moved to Massachusetts 20 years ago. The customer services are excellent and recently I had to unravel a few small problems and at the Bolton branch, Nici, Asst Branch Mgr, helped me and it was a great experience! Thank you so much Nici for your pleasant and professional help. Good customer service is so hard to come by today but you can always find it at Clinton Saving banks!”
“I took my kids into the downtown branch to open Benji’s Buddies savings accounts. Joe opened the accounts, was great with the kids and explained everything to them. They then saw Andrew at the front who deposited their money, and explained how the account works. They were thrilled to have their new savings accounts. What a great experience!”
“Have been a member with SFCU for many years and have always received excellent and friendly customer service! Had a recent incident involving fraud with my credit card and they went above and beyond to prevent and help me in what could have been a nightmare situation. Very Thankful and Appreciative for all they do!”
“mary Kate was amazing and able to get our accounts all dealt with after major fraud breech. truly appreciated the help and professionalism provided to us during the difficult situation.”
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“Excellent team! The women at the Boylston branch helped me with an issue that a man at another branch didn’t even attempt to assist me with.
Bravo ladies!”