Pet Express is a reputable business that provides a positive customer experience. The staff, including Karina, Mason, Anna, Lauren, and Jennie, are described as very kind, attentive, and helpful. They are praised for their knowledge, patience in answering questions, and for ensuring customers feel excited and prepared for their new pets. The overall experience is described as fantastic, with the staff going above and beyond to assist customers throughout the process. While there is a minor suggestion for improvement regarding the puppy starter pack, the reviews are overwhelmingly positive, highlighting the business's commitment to customer satisfaction and the well-being of the animals in their care.
Kimi C. was so sweet and knowledgeable. She made my first puppy purchase amazing. Go see her for all your dog questions!
July 2026
Lovely place all there puppy’s were so cute and destiny was very helpful
June 2026
We had a great experience! Karina was insightful, kind, and incredibly helpful throughout the entire process. They took the time to answer all of our questions and made everything easy to understand. We truly appreciated their knowledge and friendly attitude. Highly recommend!
