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“I had a great experience with customer service at the USPS Braintree location for my passport appointment. The staff were very kind, patient, and professional throughout the entire process. There is convenient parking, and I highly recommend this location. It’s really sad that they are short-staffed due to budget cuts, because great workers like these end up suffering. I truly hope they are compensated fairly, although I doubt it. Still, excellent service and wonderful employees.”
“Hidden gem of a post office. I almost don’t want to draw attention to it! Friendly, efficient service by people who know what they’re doing. Sharon is the best.”
“I visited this post office today, and the ladies working there were super nice! The staff was very helpful and friendly, and I didn’t feel like a bother at all when I asked questions. Great customer service!”
“Devang was very helpful! I had a tight turn around, and shipped two things in 2 mins. Devang and the other staff member were very friendly, and greeted me warmly. Thanks again for the quick help!”
9AM - 1:30PM 2:30 - 5PM
200 Oak St, Brockton
Post Offices
“This post office does not deliver mail. All other services only. Such as, but not limited to, all mailing out/packaging & shipping services, p.o. box rentals, supplies, etc. Great customer service. Never really a long wait unless a customer holds up the line for whatever reason.”
“First time applying for a passport with my husband. Tony is the one who attended us and he was friendly and courteous, he walked us through the whole process and got us out of there in a timely fashion. Thank you for making the process an easy one!”
“Had to come in right before closing to drop off 4 large packages. Dawn and Patrick were so incredibly kind, patient, and helpful anyways! We truly appreciate their help and kindness. Would recommend!”
“My family and I went in to get passports because the office in West Roxbury has to cancel our appointment last minute. There was only one woman at the desk and she was the most helpful and kind human being. She took care of everyone’s needs that walked into that office. I wish I could remember her name, I believe it started with an R. Great customer service. It was my first time there and I would go there over the West Roxbury service any day!”
“I have been twice as I am new to the area, and Amy has been a literal angel both times. She’s polite, happy to help, kind; she made my experience an absolute delight both times.”
“One of the best USPS offices around. Hard workers with many years of knowledge and exceptional service. Yoy have questions you'll get answers and when you need help you will receive it”
“I get my mail and packages every day (Even on Sundays when they deliver Amazon)
The clerks and carriers are really great at what they do for our town.”
“The guy with the beard— I didn’t ask for his name unfortunately— was super nice and made sure to track my package as quickly as he could as I was wondering about the status and it delivered a couple of hours later!”
“Best USPS experience ever! I approach the counter with only one person before me and Rocco saw my passport photo & forms and walked me through the whole process so fast I barely had time to think, and it was done! I have never felt such support at the post office! If you are close enough, and it’s convenient to go to this location over any of the others, I would highly recommend it!”
“Made a passport appointment on their website. Very easy. We passed in all of our paperwork. Thorough review to ensure everything was in order. Turn around time was quick.”
“I would like to take a moment to recognize the excellent service I consistently receive from Joe at this USPS. He is always incredibly helpful, taking the time to suggest the best shipping options based on my needs. His patience and attentiveness truly make a difference in every visit.
Today, he was especially exceptional while assisting me with shipping vinyl records, making sure everything was properly handled and sent in the best way possible. I really appreciate the care and professionalism he shows.
Thank you, Joe, for your outstanding service—it does not go unnoticed!”
“Helped get my mail. I guess where I moved mail is only delivered to one side of street. Anyways the mail was getting delivered across the street for a bit before the error was caught. I appreciate the help.”
“One of the Best Post offices I experienced. Everyone is so friendly, professional and quick to solve your needs. Rafel, the Post Master is always motivated to help you, and Sheri, the Supervisor is quick to listen and connect on a personal level. The letter carries care about your deliveries and always ensure they provide the best service. Overall, great team at Avon Post Office”
“The guy that helped me out was extremely helpful and patient with everyone I saw on line. It's crazy to me that they'd hire someone for a government job that can only half a day a week and they seemed incredibly understaffed. Its only because the higher ups won't hire proper staff for him. It's crazy what even the government gets away with. I hope he gets more staff soon that doesn't work on a selfish timeline. hopefully someone will see all these horrible reviews about her and they'll finally get the hint. Time for a staffing change.”
“I want to express my gratitude to the Manager Joe and his staff! They consistently demonstrate friendliness and courtesy. Today, I was searching for a missing package, and Joe took action to track it down. I truly appreciate your hard work and your dedication to serving the Stoughton community. Thank you!”
“It's a POST OFFICE...24hr lobby with postage machine and letter drop. Free food and mixed drinks. No just kidding...it's a FREAKING POST OFFICE Y'all!!!”
“Andrew is very nice and helpful and funny too! He answer questions clearly. There’s also an Asian woman who works with him (she’s often times in the back, and helps out if it gets too busy), she’s also very nice and helpful. This location has the most smiley + happy employees out of other post offices around Quincy. Love this location due to these reasons!”
“How to address discrepancy with the post office and I went to the Mattapn post office and I spoke with Kate and she was able to take care of the issue with no problem. Talk about express service on a Friday. I was very grateful.”
7:30AM - 5:30PM
655 Centre St, Jamaica Plain
Post Offices
“Came in on a Saturday morning to ship a package internationally. There were many people in the post office waiting to do passport applications, and there was a long line of people since this resulted in some short staffing. Keith was very professional and positive, showing no signs of frustration and had a great attitude. He was extremely efficient when helping me, showing me what forms to fill out and still helping the customer behind me and keeping the line moving. I had a great experience and a great start to my day! Thank you Keith.”
“The postman accidentally grabbed our garden tool when delivering our package. I went to the post office even though they were closed for the Saturday afternoon but the post master still came back later in the day to drop it off.”
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“This is not a public post office. It is a sortation and/or distribution center. I saw a postman in the parking lot and he told me it wasn't considered a post office, but he graciously took my two envelopes. Thanks to him!!! ?”