Scion of Braintree is a highly regarded Toyota dealership known for its exceptional customer service and commitment to providing a pleasant car-buying experience. Customers consistently praise the politeness and helpfulness of the staff, from the salespeople to the managers and even the owner. The sales team, including Gerry Gorham, Emmanuel Hernandez, and Carlos, are commended for their professionalism, patience, and attention to detail throughout the car-buying process. They provide thorough guidance on vehicle features, ensure a seamless transaction, and offer flexible financing options to meet customers' budgets. Customers are impressed by the dealership's well-maintained pre-owned vehicles, with one buyer describing a car as "practically new" despite its low mileage. The service department also receives high marks for its honesty, fair pricing, and the quality of its maintenance work, making Scion of Braintree a trusted choice for Toyota owners in the eastern Massachusetts area.
Everybody is so polite here even the managers even the owner I don't think I've ever seen people so nice everybody that works here everybody
January 2023
I went there last week to check out cars. They are short on inventory, but the sales staff is super helpful. I can’t say enough about Carlos, he was great to deal with and helpful throughout the way. It was a good experience and I would recommend dealing with Carlos any time.
February 2021
My entire experience was phenomenal. This was my very first experience at Toyota Of Braintree, and it was nothing but exceptional. Highly recommend Emmanuel in the Sales Department.
