“I was having some stressful times setting up my payments. I called support and Jerry Walked me through it. Although I may not spend all my time on the computer or my phone. I am not a Luddite. It was tricky.....for me. And I wasn't made to feel stupid. Thanks Jerry.”
8:30AM - 4:30PM
115 Commercial St, Brockton
Credit Unions
“The customer service could be a little better, especially when it comes to acknowledging customers who have been waiting. If you'd like to speak to staff for per se - opening an account, the wait takes about 15-30 minutes. The staff members are nice and helpful, they are doing their best.”
“This location is great. The employees are always so helpful. One employee particularly is always so helpful her name is Joyce. Every time I call for a question I hope it’s her because she seems to always have the right answer. Thanks for everything Joyce”