“As a local business owner nearby, I had a great experience with this bank. I stopped in without an appointment and was pleasantly surprised by how quickly I was helped.
The team was welcoming, efficient, and very professional. A special thank you to Shania, Universal Banker — she was incredibly knowledgeable, attentive and made the whole process smooth and stress-free.
It’s always reassuring to have such reliable and customer-focused service in the neighborhood. Highly recommend!”
“I have been a member of Members plus since 1993. I love Members plus the Norwood location I live in Norwood. I absolutely appreciate Andrew Martin MINTON Noreen all of the staff there I just opened a CD for one year 7% added some extra money to my savings as well. I just love Members plus and I would never do any other banking with any anyone else than Members plus thank you for being so customer oriented. Thank you for your staff. Please give a shout out to Andrew and Noreen I greatly appreciate Members plus.”
“I needed help ordering my checks to be sent to a different address. The clerk who helped me took the time to assure me that the new checks would be securely directed to the new address. Her professionalism was both friendly and helpful.”
“This bank is run EXACTLY the way a bank should be. The staff is helpful and competent. They don't charge you a bazillion fees. I've never been blindsided by strange account charges. They are friendly, community minded and overall excellent!”
“I was having some stressful times setting up my payments. I called support and Jerry Walked me through it. Although I may not spend all my time on the computer or my phone. I am not a Luddite. It was tricky.....for me. And I wasn't made to feel stupid. Thanks Jerry.”
“Although i gave this Mansfield branch 5 stars, I based alot on my past 20 yrs experience here.I have to admit I miss pulling up to window, seeing Kathy’s warm smile and greeting , KNOWING my name etc , and always being helpful in a respectable way for my lack of banking knowledge and procedures , if I filled out any deposit slip incorrectly. . She is greatly missed. Dont even get a hello now from anyone at window when I pull up .”
“SCU is outstanding great employees fine place to do banking. Great personality from everyone. You can't go wrong highly recommend. They will help you every step of the way.”