“Moe was 10 stars. He helped us save a ton of $$ switching to Xfinity and helping us decide which services would work best for us He was friendly, considerate and patient and has helped us navigate the system on several occasions. If you need a cable(streaming/internet/mobile phone)guy, go see Moe!”
“Joanna was awesome and walked us through the entire upgrade process. She even helped my dad troubleshoot the data transfer process when he forgot his Apple ID. Couldn't have asked for better customer service!”
“I had the best sale rep at the Belmont store. He went well beyond to help me resolve an issue I was having with my phone. He worked with Customer Service to resolve my issue. I did not feel rushed and he explained everything to me. You need more Sales Representatives like him. Very knowledgeable. 5 star service all around.”
“Ben Antoine is a superstar! I left my company so I had to return my iPhone. We live in Maine and my wife went online and ordered an iPhone 17 from T-Mobile. I was in the Brockton area so I dropped into the T-Mobile at the Westgate Mall. I walked in and immediately Ben came up to me and said could I help you and I told him my situation he went in and saw that the purchase had not been completed and he completed it. He also walked my wife who was on speakerphone through the process and had me out of there in 15 minutes with a new phone. Ben is WHY we are with T-mobile! We were with Verizon and AT&T before and they pale in comparison concerning customer service. I also cut the cord at my Mom’s in Easton and converted her Verizon cell phone to T-Mobile as well as the T-Mobile Internet service.”
“The guy in there is VERY helpful & spent a cpl days with me trying to figure something out , knows his stuff informed me he has been there 14 yrs , great multi tasker, bilingual , professional, cool guy ??”