Verizon, an authorized retailer at IM Wireless, offers excellent customer service in Massachusetts, New Hampshire, and Maine. Customers frequently praise the staff for their helpfulness and patience, particularly highlighting an employee named Isaac. He takes the time to explain options thoroughly and ensures a no-pressure sales experience. Reviews mention smooth data transfers and satisfaction with new phones. The store is noted for providing the best deals and detailed explanations, making it a preferred choice for families’ cellphone needs. Overall, customers highly recommend this Verizon location for its outstanding service and knowledgeable staff.
Brenden was an absolute delight to work with and had a great sense of humor
July 2026
Brendan was very knowledgeable, personable and extremely helpful. I would definitely go back.
July 2026
Brendan was challed with porting my account from ATT to Verizon. I had virtually none of the requird data at hand. He didn't give up or get really frustrated with me. He finally achieved the goal even sold me a new phone to boot. Good job Brendan. Thank you.
