AT&T Store in Brookline offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that come with nationwide AT&T 5G service at no extra cost. Customers have consistently praised the outstanding customer service and professionalism of the store's staff. Jack, Eliot, Miaki, and Colin have been commended for their knowledgeable, personable, and helpful assistance. Nessa, in particular, has been described as an "absolute joy to work with," remaining professional and multitasking efficiently, even in challenging situations. While the store is generally well-received, there have been some concerns about the need for more staff to ensure a safe and fair experience for both customers and employees.
Was having difficulty returning old phones after switching to AT&T. Came in today and was helped by Nes. He was able to quickly figure out what the problem was, got all four phones returned, and bill credit showed up within minutes. 10/10 would recommend you come in and ASK for Nes if you need help!
August 2025
The service at AT &T store in Brooklline is outstanding. I was helped by Mike. He did a great job!
May 2025
Nice ATT store I had ever been. They know what they doing and will not mess up your account. Fast and efficient! Recommend this
