The AT&T Store in Cambridge offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, alongside flexible wireless data plans tailored to meet various needs. Customers appreciate the prepaid phone plans with no annual contracts and the option of unlimited data plans, all supported by AT&T's nationwide 5G service at no extra cost. Reviews highlight the exceptional customer service provided by staff members like Jasmine and Paulo. Customers have praised Jasmine for her patient and informative assistance in upgrading devices and plans. Paulo is noted for his helpfulness, knowledge, and dedication to ensuring customers understand their new devices, as well as his responsiveness after their visits. Many customers express gratitude for the fast service and polite staff, with Ingrid also receiving recognition for her attentiveness. Overall, the store is highly recommended for its friendly atmosphere and commitment to customer satisfaction, making it a go-to destination for mobile needs in the community.
I just bought a new Ipad and internet access at this store. The store manager and the other young woman I dealt with were superb. It was quick and efficient and they saved me money. A 10/10 experience!
May 2026
It was Faster than I expected. She is very capable and friendly. Great customer service.
April 2026
I'm writing to clarify that I was satisfied with Veniamin's ability on assisting me for the phone plan. I read the scores wrongly that I thought 1 means very satisfied in the survey. I did not find an option to fix the survey I filled out, and I'm writing this review to clarify this.
