The UPS Store #6397 in Brookline is a locally owned business that offers a range of services, including packing, shipping, printing, notary, shredding, and faxing. Customers consistently praise the friendly and helpful staff, creating a welcoming atmosphere that makes visits enjoyable. Many appreciate the fast service, especially given the store's high traffic location. However, some customers have expressed concerns about pricing, noting a significant increase for certain shipments. Despite this, the professionalism and support from the team have left a positive impression, with specific mentions of the excellent packing for fragile items. Overall, this store is recommended for its outstanding customer service and commitment to helping clients.
New to the area, and this shipping center made a fantastic first impression! The staff is incredibly friendly and efficient – they had my packages ready to ship in minutes. One employee even rushed over to open the door for me when I was carrying a heavy box. I'll definitely be a regular customer!
March 2024
Great costumer service. Very kind, helpful and go above and beyond
February 2024
The best customer service ever at got at UPS.Big thanks you Roberto and Kare!!!!????
