The UPS Store #6397 in Brookline is a locally owned business that offers a range of services, including packing, shipping, printing, notary, shredding, and faxing. Customers consistently praise the friendly and helpful staff, creating a welcoming atmosphere that makes visits enjoyable. Many appreciate the fast service, especially given the store's high traffic location. However, some customers have expressed concerns about pricing, noting a significant increase for certain shipments. Despite this, the professionalism and support from the team have left a positive impression, with specific mentions of the excellent packing for fragile items. Overall, this store is recommended for its outstanding customer service and commitment to helping clients.
In a very efficient industry, this place is super efficient! The staff is very helpful, cheerful and nice even when they have a long line of folks. Thanks
July 2026
My experience was very pleasant! I had great customer service today from James G. He was so patient, kind, professional and helpful. I will definitely return to this location again!
July 2026
The staffs in this UPS store are very friendly and helpful. I always have a good experience coming here
