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“Rented a car from Pike Cars to go visit my daughter in College while I was in Massachusetts on vacation. I had an excellent experience by the time I pick up the car until I drop it back off. The whole staff is very courteous and friendly. I will most definitely do business with them again.”
“Nicest people ever, I was originally at the Medford location but they were horrible to deal with. Came here and they were the nicest people and explained everything to me.”
“I came in stressed needing a car for an important business trip, as mine kicked the can just yesterday. Ross couldn't have been more helpful. He understood my situation, and was quick to get me on my way. Drop off was even easier. Will 100% come back if I ever need a car.”
“Five HUGE stars for Enterprise in Lexington! I may preface this by saying that I was definitely born in the wrong century in that I despise BEING FORCED to use computers/apps for every transaction nowadays. It is a true godsend to do anything these days without it turning into a major stress event involving ill-programmed websites/computers/passwords, absence of human communication/interaction, customer set-ups designed solely for the business-owner advantage, automated telephonic nonsense, computer-cryptic hidden fees, etc. Here's the story: My car croaked and I needed to rent a car. In fear of what I have described above, I boldly decided to risk it and simply just walk down to Enterprise at opening time to see about renting a car. I was stressed already and anticipating "the usual" like being told "you have to book this on-line" and/or "you need a user ID to access a new account" and similar such nonsense. Instead, I was welcomed by a very pleasant lady (Abigail) who was well spoken. She clearly stated the rental information and answered any questions I had. She booked a car to fit my needs and the price was clear and all info was up front. Before I knew it, I was led over to my car, and I was driving off on my merry way all within 10 minutes or less of my arrival. I literally left with a smile and low-than-ever cortisol levels. At the end of the week, I called Enterprise and spoke to Richard on the phone, and I informed him that I needed a week-long rental extension and he set it up via phone in seconds. He was very helpful and pleasant and a good communicator. It later turned out that my own car was now repaired, and I didn't need the rental extension after all. I called Enterprise and Richard answered. I informed him of my situation and said to "just return the car when you like and everything will be all set." The return process was a snap. Everything was lickety-split and totally "user friendly" and all info was clearly and concisely presented. Best of all, everything was accomplished without my ever having to touch a computer -not even once. No run-around, no confusion, no hidden fees, real people, etc. Old school and I'm lovin' it! Thank you, Enterprise!”
“I bought a BMW and a MINI at this dealer and I was very well taken care of. They helped me with the finance and registration process, and answered all my questions. They also speak portugueses which was very helpful.”
“I spoke with the manager Matteo, he went above and beyond to help me with a rental to surprise my daughter's for our birthday weekend getaway. So much so I'm going to come and look at a suv”
“The team at Enterprise Cambridge, Fresh Pond is the kindest, most helpful and attentive team I've encountered in any service business. They communicate exceptionally well and are always looking to help or make a situation easier. I won't rent a car anywhere else! Thanks for being such a wonderful team. Happy Holidays!”
“The entire experience went great. From the beginning of my reservation Salim and Frank were hospitable and professional. Salim all around great attitude, great guy. Frank was a great help, 10/10 performance walking me through the car. Lauren (or it’s spelled Lauryn) closed off the reservation with a gentle and kind demeanor at the drop off. Highly recommend anyone to go with Enterprise 99 Commercial Street Malden for your next rental.”
“Sentry auto group was very good about fixing the recalls on my car and they did it in a timely manner. I also found the people that worked there very friendly and accommodating and I would definitely recommend anyone to go there for any repairs of any kind,”
“I had my car serviced at DGC down the road. Jeff picked me up and got me situated when I dropped my own car off, and when I returned the rental, Jean dropped me off at my own car again. Using the app was easy, and everyone at this location was great.”
Open 24 hours
5 Crescent St, Charlestown
Car Rental
“They have been helping us get our kids around for years and we couldn’t be more satisfied. They are dependable, flexible and personable and even seem to tolerate moody teenagers!”
“My experience here reinforces my opinion that Enterprise is the best rental company. Excellent, fast service and a free upgrade when our chosen car class was not available. We loved working with Rose Wu. THANK YOU!”
“We rented a 15 passenger van for a 3 day trip and were glad we chose the place. The rate is affordable compared to other rental agencies. The van is clean and very comfortable. I love how it comes with a backup camera, multiple sensors, and GPS. Would definitely come back.”
“Rj was excellent throughout the whole process. Was near closing time and still showed a friendly and upbeat attitude even with the horrible weather. Appreciate the enterprise here making my first rental as smooth as possible”
“I cannot say enough great things about enterprise sales and especially Emily Hernandez and her team! They really give off family vibes there and totally understands your needs..gets your vibe and gets you in a car of your choice no matter what it takes! They really went above and beyond for me and my daughter and we will forever be thankful and grateful for Enterprise Woburn!!!!”
“Tewksbury Enterprise is the best!!! This is my third time renting from them this year and they will be seeing me again soon. The car that was reserved for me was unavailable and they took the time to show me other cars that would best suit my needs. I then had issues with my ID and they worked with me to get other ways to still rent. Thank you Andrew, James, and Kevin for helping make a stressful experience as smooth as possible!”
“Excellent experience, Tyler L, Tyler S and Nic went above and beyond to help me Rent a car without a reservation. It felt like a personalized service. They helped me out of a tough spot and That's why I return to Enterprise!”
“Lost my car (2011 Equinox) in an accident, Called Enterprise on 11/27 around noontime.Ordered a compact rental for 1 week, Enterprise picked me up at12:30 pm. They didn't have any compact cars, so I was given a free upgrade to a new 2023 Hyundai Santa Fe ! Beautiful car, clean with a full tank of gas. Used the rental for Used Car shopping... Returned the Rental ~ 12 noon on Friday 12/1.Only was charged for 4 days, so the $$ was credited back to me.Very friendly staff, helpful and a GREAT RENTAL experience !”
“amazing customer service provided by Adam. had to get my car fixed because of a boston rd mishap iykyk and he accommodated me in perfect timing. great guy, easy to talk to.. 1,000 ⭐️'s”
“Avis is always great. Special thanks to Mike. He went above and beyond to help me during this holiday season. I have nothing but good things to say. Truly amazing!”
“The staff is really friendly, the location is also perfect for a suburban area. It is close to a railway station and also a bus station that takes you directly to the airport.”
“Before I came to Jax I had a horrible experience with Toyota in Woburn. I read the reviews for Jax and they were all positive so I decided to go and give this dealership a chance. Best decision I've ever made.. not only did I find a car I loved but Jason made the entire process easier then I could have imagined. All of this happened at the beginning of the covid-19 crisis and I didn't think i would be able to get the car until after due to most RMV's being closed. However, Jason managed to get in and get my plates and I had my car! Awesome customer service. I would recommend 10/10”
“Nice people. No lines, no waiting. Hassle-free rental. This location is probably overlooked by many, but easily accessible and super convenient if you live in the Bedford area.”
7:30AM - 5PM
26 Seyon St, Waltham
Car Rental
“April2023:5: I would recommend this Ford repair service center.I found this Ford repair and service location as a result of searching for a place to take my father's Ford vehicle for recall services and a check up that he has apparently neglected for over a year. The indicated directions were fairly accurate for me to arrive without getting lost in the nearby city areas. This service center is adjacent to a big box warehouse department and grocery store. The blue signage is fairly visible from the street when approaching the center. There is one handicap parking spot in front of the door opposite the street you enter the service center. There are also general parking spots across from the entrance to the service center available. Upon entering the front doors, the counter is directly in front of you. The rental car window is to the right and the waiting area is to the left. There are separate male and female restrooms at this location. I found that the restroom was clean and without any offensive smell. The workers inside were efficient and properly documented the vehicle correctly to ensure that the correct services were completed. I was able to get a rental vehicle for the duration of my vehicle repair.”
9AM - 5PM
380 Hanscom Dr, Bedford
Car Rental
“Love the Porsche Macan that Go Rentals provided when my vehicle was in the body shop. They were so helpful by having it delivered and waiting for me there, and great over the phone too.”
“Upon entering, I was greeted by Shevonne, she was so awesome!!!unfortunately just my luck there were no gas cars. Except a chevy bolt electric car. Shevonne told me I was going to like this car. I being driving this car for a week and I really enjoy my rental car is sooo fast. I love it!!All men enjoy a really fast car.Great recommendation.Shevonne is who helped me and she was so hospitable and thorough. In Massachusetts sometimes good customer service is hard to find. But at the Hertz at 831 Rogers St in lowell Shevone will go the extra mile with a smile. Thanks for the great work Shevonne!!!!”
8AM - 5PM
388 Eastern Ave, Malden
Car Rental
“Really unclear to me with all the negative reviews of this place. (almost made me re-consider). Overall excellent service, fantastic clean car, and very nice/professional staff. Would and likely will 100% rent from here again”
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“Chose this agency because I had good experiences with Enterprise before and because it did have good reviews. Plus I needed to rent downtown (not airport) for various reasons. Five stars, as staff was very friendly and helpful. First problem was pickup time / parking. They directed me to a suitable parking lot nearby, so I could pick up the car during their business hours, park it a block over, and drive off the next morning before they opened.Upon returning the car, they even drove us to the nearby subway station, so we didn't have to drag our suitcases a quarter mile over the pavement.Else? Well - upon start the first morning, warning sign "coolant". Rather annoying when you plan to leave on your trip. After some research in the handbook, we located the coolant container and in fact, there was a bit of liquid missing - about a cup, which we replaced with water. Overall, we could have done without this kind of excitement. When we returned the car, the manager on duty was very concerned and promised a 5% rebate on our fees - but so far (one month later), this never happened. An according e-mail remained un-answered (for two weeks now).So? Yes, the average 4.4 as of writing this review is correct. Good and friendly service, ready to do a little more than just required, but don't believe everything they are saying...”