Hertz Car Rental - Malden - Eastern Avenue

Name: Hertz Car Rental - Malden - Eastern Avenue
Address: 388 Eastern Avenue, Malden, Massachusetts, 02148, US
Telephone: (781) 321-1551
Rating: 2.4

Car Rental
Hours:

388 Eastern Avenue, Malden MA 02148

(781) 321-1551 Directions

Hours

Monday

8AM - 5PM

Tuesday

8AM - 5PM

Wednesday

8AM - 5PM

Thursday

8AM - 5PM

Friday

8AM - 5PM

Saturday

9AM - 12PM

Sunday

Closed

About Hertz Car Rental - Malden - Eastern Avenue

Hertz Car Rental on Eastern Avenue in Malden is a friendly and helpful location that many customers trust and appreciate. Customers highlight the excellent customer service provided by the staff, noting that they are kind, professional, and treat everyone like family. The team is patient and understanding, making each visit smooth and stress-free, even when plans change or issues arise. Customers have enjoyed a variety of vehicles, including luxury cars, SUVs, EVs, vans, and trucks, with easy online booking or through the free Hertz app. Despite some minor issues, such as a reservation complication at a different location, the Malden team responded quickly and courteously to ensure a positive experience. Customers also mention receiving free upgrades and friendly service during drop-offs. Employees are described as happy, courteous, and having a good rapport with each other, which adds to the welcoming environment. Many customers express loyalty, praising the consistency of service and the warm energy of the staff. Overall, Hertz in Malden provides reliable, friendly, and professional car rental services that keep customers coming back.

Photos

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Most Recent Reviews

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August 2026

Had a challenge come up when we returned a car here, but the staff was exceptional in communicating with us and ensuring it was resolved. Julio was especially helpful and friendly.
September 2025

All the gentlemen were all helpful. thanks will be doing business again. Malden location. But never medford location the women is insane. Thanks for all your help Malden hertz.
July 2025

Just dropped off my car rental. The guys here are very helpful and kind. First of all, they offered us a free upgrade and Jonathan did his very best to make me a happy customer in the end which he did. Will be renting from here again. Thank you very much!