Long’s Jewelers is a family-owned, full-service jeweler with six stores across Massachusetts and New Hampshire, established in 1878. Known as Boston’s luxury jewelry and watch market, it is an Official Rolex Jeweler and offers brands like Rolex, David Yurman, Cartier, Roberto Coin, and Mikimoto. The store is dedicated to providing high-quality products and excellent service at great value. Customers often praise the friendly, knowledgeable staff who go out of their way to help. Many reviews highlight the staff's professionalism and genuine interest in their clients. For example, a customer appreciated Kirk’s assistance in choosing engagement rings, wedding bands, and a Tag Heuer watch, noting that Kirk cares about his clients and continues to be their go-to person. Another reviewer was impressed by Nicole’s expert help in adjusting a ring and selecting a wedding band, even accommodating out-of-town customers with quick turnaround times. The Burlington location receives high praise for its friendly and seasoned staff, with customers returning repeatedly. Young customers also feel valued, with staff like Luke and Ryan making sure they get exactly what they want, such as a Rolex Datejust 41. Overall, Long’s Jewelers is recognized for its friendly service, expert staff, and commitment to celebrating customers’ special moments.
What a fantastic store! Knowledgeable, professional, seasoned and incredibly friendly staff whom I have grown to respect over the years. The Burlington location is easily, hands down, my go-to spot when I am thinking about any type of jewelry! I am a repeat customer for a reason...
May 2024
I recently bought some jewelry at Longs in Braintree. John was incredibly kind and helpful. I would highly recommend Longs and their team to anyone looking for fine jewelry.
May 2024
Worked with Kirk and he was amazing. He made sure to help me with every step of the process. I highly recommend Kirk and Long's for all your Jewelry Needs!
