Relax The Back Burlington is highly regarded for its exceptional customer service and commitment to wellness. Customers appreciate the knowledgeable staff, who share helpful information about ergonomics and posture without any pressure. The store offers a wide range of products, including custom fit office chairs, zero gravity recliners, Tempur-Pedic mattresses, and massage chairs, all designed to support back health and overall well-being. Many reviews highlight the staff’s dedication, with one customer praising the manager for going above and beyond by personally repairing damaged office chairs at no charge, even coming to the customer's home. This level of personalized service reflects the store’s focus on holistic health and long-lasting products that can outlive their owners. Customers also mention how the staff helped find suitable solutions for issues like sciatica and discomfort during driving, showcasing their expertise in matching products to individual needs. Overall, Relax The Back Burlington is seen as a reliable, friendly, and professional store that provides high-quality products and personalized care, making it a trusted partner for back pain relief, prevention, and wellness.
Annie helped me out with lots of personal attention to answer my questions and toured us around the different products in the store. Great experience.
November 2025
Really great experience with Jullien! We bought an Anthros chair through Relax the Back, I highly recommend buying through RTB, the customer service and professionalism is unmatched!
September 2025
People.were very knowledgeable and explained well, answered all the questions . Delivery was as informed.
