At the Sleep Number® stores, customers can individualize their sleep experience with adjustable beds that allow each side to be set to the ideal firmness, support, and pressure relief. The Sleep Number® smart bed is the only one available with SleepIQ™ technology to track and optimize sleep. The stores offer a variety of bedding options to complete the sleep experience. Customers praise the knowledgeable and helpful Sleep Professionals who assist them. Cristina in the Burlington, MA store was very responsive, patient, and made the experience smooth and enjoyable for customers. Vedant in another store was outstanding in guiding customers through the choices without any rush. Alison in the Salem, NH store showed exceptional care and professionalism in handling a complicated order, communicating with the customer and the company to straighten things out. The stores provide a great variety of mattress options for customers to try out and decide what best suits their needs. The shopping experience is described as hands-on and not pressured. The stores also have convenient parking, including handicapped spots. Overall, customers highly recommend the Sleep Number® stores and the helpful Sleep Professionals who provide an individualized and pleasant mattress shopping experience.
Great service and product! We are very happy with our bed.
April 2026
Came in for pillows. They provided great service and showed me some sort of curved pillow that has helped me sleep better as a side sleeper.
April 2026
Recently purchased a bed here and Mike was awesome! He took his time answering all my questions. They just got new beds in and had refreshments and a $500 sweepstakes to enter. The store was very inviting and I’m very happy with my purchase!!
