“Wow, we had been having a swimsuit crisis (this happens every year with my daughter, who is now 11 years old but has gone through puberty a bit earlier and is **VERY** sensitive about her body) where nothing works, and a woman on staff (maybe manager?) swept in and SAVED the day! She knew JUST what to say to sell my daughter on finally trying (another) swimsuit (we had to order it from home, full coverage high waisted swim bottoms, but it's on the way!). I am seriously so thankful to this staffer! She was like our swimsuit fairy godmother.”
10AM - 7PM
101 Middlesex Turnpike, Burlington
Sporting Goods
“Got a couple heads strung up here, some of the top of the line string jobs I’ve had, you need a head strung up, this is the spot. Strung it exactly how I needed it”
“Beautiful store; great service and beautiful clothing however; their clothes are made for flat tall skinny people. Definitely not for women with curves and chest”
“This place is amazing, has a ton of equipment for all your hockey needs. It also has a indoor rink to test the equipment prior to purchase. Would 100% this place if you are in need of new equipment.”
“I called the store with a question about my online pickup order, and Taylor—who I believe is a manager—was incredibly helpful! She was kind, attentive, and such a joy to speak with. Taylor is an excellent representation of the Lululemon brand. Thank you, Taylor, for your kindness!”
“I can't say enough about Lids in the Burlington Mall. My son purchased a hat with his Uncle's initials that had recently passed away. He did not notice the middle initial was incorrect when he brought it home and the manager Alicia was very understanding and stated right away on the phone to bring it in and she will give him a new hat! The customer service is amazing. This is his 5th hat from this store!”
“This was my first time ever in a Golf Galaxy, and, Thomas... he was incredible! It took me way too long to pick out a pair of shoes. He was knowledgeable, offered advice every step of the way, and I think I tried on 18 pairs of shoes. I run a retail operation nearby, Thomas, call me if you're looking for a change! He is the reason I will shop here from now on!!!”
“Friendly staff and Great customer service at this location. The Sales associate really took her time to help me find what I was looking for, she even checked the back stock to find the items that I was looking for! And for the items they didn’t have, she offered to order it for me! Quick and easy service, Will definitely return again!”
“I've only been to this location about 3-4 times and each interaction has always been positive. I've only made purchases when the entire store was 50% off for non-members and not once have the employees enrolled me without my knowledge. I've always been greeted, helped, and thanked for my purchases. The Natick needs to learn from this location. T”
“…, Finally, Knowledgeable, For anything you ask if it’s something you don’t need or you don’t know they will have an option for you and they will explain to you. Why is good, or why is not good for you, What works and what works the best !!!
However, I have been going to the store for more than 10 years and I’m not talking about others location I’m just talking about that exact location in Burlington ????”