“They sold us non-matching skis. We went back with the receipt 3 weeks later and they refused to take them back because they were a matching set. At the end of the season they again refused them because the skis didn’t match. We never used them.
Update: the manager and I had a discussion and they’ve agreed to give us store credit. I’m happy with the overall outcome.”
“Every time I go in here, everyone is SO nice and friendly. It’s so clean, organized and quiet and I never have trouble finding what I need. My favorite famous footwear.”
“This store has a decent inventory. They are trying to work out some kinks in pricing and programs. After using their demo program which afforded me the ability to try different types of skis this season, I was frustrated at what felt like negotiating final cost of price of purchasing a final setup I chose. However, the manager was super nice and explained what’s going on. His bedside manner and another employees (Skye) left me feeling alright about the overall experience-and the final deal felt comfortable for me. A nice spot on a bit of a learning curve.”