The UPS Store #2287 in Burlington is known for its friendly and professional service. Customers appreciate the helpful staff who make shipping, packing, printing, and other services easy and efficient. The store offers a variety of services, including mailbox rentals, notary, shredding, and faxing, all provided in a welcoming environment. Many reviews highlight the staff's positive attitude and willingness to go above and beyond, making complex tasks simple and stress-free. One employee, in particular, is praised for exceptional service, with customers saying they would return just to work with him. The store is praised for its quick and efficient process, often completing transactions in just a few minutes. Staff members are also helpful in resolving issues, such as locating packages or clarifying services. Despite occasional challenges, such as handling difficult customers, the team remains calm, respectful, and professional. The location is conveniently situated across from Burlington Mall, next to Staples, at the intersection of Mall Road and Middlesex Turnpike. Overall, the store is highly recommended for its friendly staff, excellent service, and a clean, professional environment.
Whatever they're paying Lee needs to be doubled. He was a one-man army in there today and helped me so much that I've left with the positive impression of UPS that I never had before. Thank you Lee. I wish you the best.
August 2025
The staff is so friendly! I always have a positive experience and easy time with returns, it’s my go to location!
June 2025
Every time I have been to this UPS Store in Burlington , the representative has been extremely helpful, friendly and professional. Highly recommend!!
