The UPS Store #6952 in Woburn is a locally owned and operated business that provides a variety of services, including packing, shipping, printing, document finishing, notary, shredding, and faxing. Located in Horn Pond Plaza, this store has earned praise for its excellent customer service. Customers consistently mention the helpfulness and warmth of the staff, particularly highlighting the owner, Sejal, for her efficiency and kindness. Many have noted that Sejal and her team are patient and understanding, making the experience enjoyable even for those who may feel confused about shipping or printing tasks. Reviews reflect a strong sense of empathy, especially in challenging situations, with staff going above and beyond to assist customers with their needs. With a commitment to providing a supportive atmosphere, The UPS Store in Woburn has become the preferred location for many, with customers willing to travel long distances just to receive service from this dedicated team. Overall, this store stands out for its compassionate staff and reliability in handling various mailing and shipping needs.
What another wonderful experience with seal Patel … she is always helpful and really knows her stuff!!! Many thanks Alice Culhane
May 2026
Highly recommend! Becky and the staff went the extra mile to assist me with putting a package together - beyond what she had to do and I had to note how much I appreciated her kindness and time!
May 2026
I’m so grateful to live near this UPS store. They’re always friendly, helpful and have the perfect suggestions for packaging and my shipping needs. Always thankful for their help!
