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February 2024 by Jenny DeGraaff
Just placed an order from across the country this morning, and the arrangement was delivered two hours later! My friend sent a picture, and the flowers are even more beautiful than advertised. Easy to order, excellent service. Thanks!
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February 2024 by Natalie Compton
Chris (or Kris?) helped me put together the most lovely bouquet for just $23. I wish I lived here so I could come to this shop every week!!!!!
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January 2024 by Laura M.
I ordered flowers for a funeral service and was pleasantly surprised. I spoke to Steve and asked for a lovely sympathy basket and told him I was out of state. He assured me that he would make it great. I said it was for a dear family member and he was sending to a church in Watertown. I called back the day of the funeral and he told me it was delivered. He did not disappoint, I saw pictures of the arrangement and it was beautiful!! Thank you Steve for your kind and helpful service. I really appreciate it!!
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January 2024 by Katelyn Marcus
Gorgeous fresh flowers, very kind staff.
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December 2023 by Dallas Miller
Stephen really makes this place special
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December 2023 by Wendy Geri
outstanding warm professional service.. they not only send beautiful fresh flowers but make sure they are delivered and arrive on time .Highly recommended
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November 2023 by Judy K
Brattle Square Florist assisted us in providing the most beautiful floral arrangements for my mother's funeral. Stephen was wonderful to work with and had great suggestions. The arrangements were full and lush! Thank you for being there for us during this difficult time!
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November 2023 by Ossimi
Super friendly and helpful and lovely arrangements + atmosphere
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November 2023 by Ellen C
I have ordered surprise deliveries for friends from Brattle Square Florist twice and have been delighted by the promptness and quality. They have greatly exceeded my experiences with other florists. I'd highly recommend working with them.
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October 2023 by Faith B.
Ordered out of state for the birth of a nephew. We wanted something feminine for the mom while showing blue for having a boy. As you can see the original flowers didn't match what we ordered. BUT they honored that and remade the bouquet and delivered it again. Very much appreciated. The second bouquet is absolutely beautiful.
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September 2023 by Chris Aleshire
I ordered a bouquet over the phone for a friend's graduation. Apparently I gave the wrong address, and the resident at the wrong address just took the bouquet. When I called and realized my mistake, the guys at Brattle Square very nicely sent out a replacement to the correct address the next day at no charge. I really appreciate that generosity and customer service.
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September 2023 by Mike Lozano
Great job!I called looking to get flowers for my daughter for her birthday. I went on their website and I figured I’d give them a shot. I called in the morning and they were able to get them out to my daughter that day. The flowers were beautiful and they did an outstanding job. Very nice over the phone. Highly recommend!
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September 2023 by Hannah Zygadlo
I ordered flowers here for a grieving friend and they were delivered within two hours of ordering! They were beautiful and the shop wrote my message very nicely. I rarely leave a review, but I am so pleased with my experience I wanted to share!
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September 2023 by Louise C.
Brattle Square Florist One of the worst customer service I have ever experienced ! I've worked in the service industry in Back Bay Boston for 35 years and have never been treated with such rudeness and discourtesy. Wanted to order a sympathy arrangement and was told everything I requested was not in season . I was hitting walls left and right. They were not accommodating nor did not want to accommodate at all. The arrogance of the man taking the order was having discussions with others and totally ignoring me. Suddenly another man came on the phone to my utter surprise and directed me to other florist's saying we will not be able to accommodate you. They are morally inept with unethical depraved conduct. Distressing and incompetent business.
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August 2023 by Jungwon K.
I stopped by because I needed a last minute bouquet. I went around 30 minutes before close, and they still had a fairly large selection. I don't know too much about making a bouquet but the florist offered to make one himself. I requested yellow flowers and in one minute, he had the perfect bouquet. I was so impressed and it only cost $20, which I was expecting to pay way more. I also noticed they also had a nice selection of succulents so I'll be back for those!