-
December 2023 by Leonora Espada
I am very happy to be with Cambridge Savings Bank on Cambridge St.. There customer service is amazing. They are always polite and go out there way on answering any questions I have with my account.
-
August 2023 by Matt H
Banked here for 5+ years and have had a great experience all around with their products and customer service
-
July 2023 by C Z.
I have my mortgage through CSB and have been very pleased and fortunate to have a smooth process with them. Great rate, consistent customer support, fast service. Lynn Harvey and everyone else I have interacted with know their stuff. I had trouble with local banks before and this has been a great experience.
-
May 2023 by Karl S.
I've been a customer for years, and it's a solid bank. This is a small branch location. I moved my money here from two other Cambridge banks, because they were both terrible. CSB always gets the job done.
-
November 2022 by Larry Kim
cambridge savings account has closed out my savings account and sent $2,914.16 to the state of Massachusetts and refuses to help me recover the funds. They didn't even bother to make a phone call to confirm my address -- they just assumed i was dead and sent the account to the state government. The branch manager (L.B.) just threw up his hands and offered no help. This is why you should never use these tiny local banks and should stick with the major national banks -- there is zero accountability in these small institutions.
-
October 2022 by Larry K.
cambridge savings account has closed out my savings account and sent $2,914.16 to the state of Massachusetts and refuses to help me recover the funds. They didn't even bother to make a phone call to confirm my address -- they just assumed i was dead and sent the account to the state government. This is why you should never use these tiny local banks and should stick with the major national banks -- there is zero accountability in these small institutions.
-
March 2022 by Krystyna Colburn
I have been banking with Cambridge Savings Bank for over 20 years and they have gone out of their way to accommodate my needs. Some have been fairly complicated such as doing my banking from abroad for 5 months including bill paying, transferring money to a foreign bank and other types of transactions. They helped me when I wanted to do the transfers myself as well. Their guidance with fairly substantial deposits when I sold my condo was easy, again from abroad. I heartily recommend the bank and this branch in particular for easy and accurate service.
-
September 2021 by Izzy Maxwell
CSB bankers have lied to me, multiple times. Their managers don't know what they're doing. Their ATMs have software bugs that they know about but have no plans on fixing. This is a terrible, terrible bank. Avoid at all costs!!
-
May 2021 by Jim Manning
The first time in my life that banking has been a pleasure! I highly recommend Cambridge Savings Bank, and particularly the Inman Square branch. Great service, friendly staff and exactly what you’re looking for in a neighborhood bank.
-
July 2020 by Dede White
Don't use this bank... Used to be meh, but now just awful. I get you need to reduce your hours, fine. But keep it consistent and keep it posted! Especially if you're gonna change it all willy nilly... I spoke to a bank rep at a different branch who insisted all branches now close at 4:00, despite this one behind closed before 4 and having a paper sign in the door stating they temporary close at 3. Also, the app still started you choose at ,5 out refer 6 at some lifetime... Get your stuff together! I now have an account in the neg because I've tried numerous times to deposit a check and can't get in there! Now I'd like to just close my account, but who knows how long that's gonna take with these guys...
-
November 2017 by Mutaz Mousa
Rude people and the manager told me flat out I should open an account in another bank because I live 40 minutes away! Also my account gets hacked few times a month which was painful because you won't be able to purchase anything until you get a new debit card from them IF the debit card machine is working. I closed my account and went with another credit union bank.
-
November 2015 by Alfredo Rivera Camacho
Buenas Noches es un gusto saludarles, mi experiencia es muy mala ya que hay una persona que utiliza el nombre de este Banco para estafar, me pidio dinero y me iva a hacer una transferencia por su intermedio y me estafo, por favor investiguen.En la servicio onlyne ingrese con un cí³digo que me enviaron. Gracias.
-
October 2012 by Benjamin Muller
Great banking services, and super friendly staff to boot.
