Cambridge Savings Bank is a highly regarded financial institution, praised by its customers for its exceptional service, diverse product offerings, and convenient accessibility. Customers consistently express their satisfaction with the bank's polite and helpful staff, who go above and beyond to address any questions or concerns. The bank's mortgage services have been particularly commended, with clients highlighting the smooth process, great rates, and consistent customer support. Customers who have switched from other local banks have found Cambridge Savings Bank to be a refreshing and reliable alternative, with one individual describing it as the "best by far in terms of service, products and accessibility." Clients have also appreciated the bank's ability to accommodate their needs, even in complex situations such as managing finances from abroad. The bank's guidance and support during significant financial transactions, like the sale of a condo, have been particularly appreciated. Overall, Cambridge Savings Bank has earned a reputation for its exceptional customer service, diverse financial products, and its ability to provide a smooth and seamless banking experience for its customers.
I have done business with many banks--Citizens,, BOA, Cambridge Trust a/k/a Eastern Bank, Century Bank--and CSB is the best by far in terms of service, products and accessibility.
July 2024
Always had a good experience at this bank - the atmosphere is calm and the employees are friendly and very helpful!
December 2023
I am very happy to be with Cambridge Savings Bank on Cambridge St.. There customer service is amazing. They are always polite and go out there way on answering any questions I have with my account.