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September 2023 by Vik Ghai
Was able to exchange my jacket under warranty for a new one. Very helpful.
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September 2023 by Jack Edgely
Amazing store, staff and service. Brought my torrentshell jacket which suffered a small tear on the trail, the person who helped me explained that repairing it would damage the waterproofing, and then offered to fully replace the jacket for me. Won my brand loyalty right there.
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September 2023 by Brian King
Great shop. Helpful staff. Bruce found me a jacket in the back that they thought was out of stock.
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July 2023 by jamie Z
Rude service. I spent almost $500 there but on my way out the door beeped. And the staff asked me to stay there and checked my bag. At the end it was their fault to not clear out the tags.
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June 2023 by Andrea Carenini
Great selection. Expert staff
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March 2023 by J G.
I went in to buy a bag and realized I had purchased the wrong size. For both the original purchase and the exchange the associates were friendly, helpful and competent. It was a pleasant experience!
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January 2023 by Lily Harris
The staff were super friendly and helpful in finding what I was looking for
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September 2022 by G F
Staff is super friendly and helpful. I needed to have my jeans repaired/replaced. I was shown my options and was able to get a new pair. Customer service was amazing!
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July 2022 by G Fox
Staff is super friendly and helpful. I needed to have my jeans repaired/replaced. I was shown my options and was able to get a new pair. Customer service was amazing!
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June 2022 by Leah Klein
Great location for patagonia Store. Fabulous quality outdoorsy clothes, gear and books.
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June 2022 by Matthew Gregg
Did not have what I was looking for in men shorts but the staff was helpful with cold weather tips. Enjoy the summer everyone ☀️
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May 2022 by Todd H.
Customer service is great at this location. Nick and Olivia helped me solve a zipper issue and find a new pair of shorts. And overall kudos to the team for supporting dogs. My dog Samson appreciated the attention.
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April 2022 by Dee T.
The staff and level of customer service cannot be compared with other retail stores. My son received a jacket over the holidays - something happend and the stiching started coming undone. I brought it into the store for repair - in the past I was told they do some instore - it's possible it was a pre-Covid thing? The staff member insisted on replacing the jacket because their repairs are about 15 weeks out - She located one in Montana, took our old jacket and have a new one coming 2 business days later. Incredible service! We always buy Patagonia, and this is why!
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November 2021 by Thomas Ulmer
Incredibly nice and competent service
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November 2021 by Lei Y.
The store and the staff are AWESOME! Today I was outside and the pocket zipper of my (Patagonia) jacket is suddenly stuck, trapping my keys inside. I called this store out of despair and the staff instantly offered to replace my jacket. The whole process took less than 5min and I walked out with a brand-new replacement and my keys. Thank you so much!
