Santander Bank Branch is a financial institution that has received a mix of reviews from its customers. According to the provided feedback, the branch has been praised for its excellent customer service, with several customers highlighting the friendly and helpful attitudes of the staff members. One customer, Dhespina, was described as "super kind and friendly," and the transaction was said to be "quick and easy." Another long-time customer, who considers themselves a "picky, intolerant consumer," has had "amazing service for more than a decade" and found the customer service at Santander to be better than that of other major banks, such as Capital One and Chase. Additionally, a customer named Venera went the "extra mile" to help the customer write a custom letter, showcasing the bank's willingness to go above and beyond for its clients. Another customer, who has been banking with Santander for 28 years, has consistently been treated with "respect" and "genuine good customer service," even receiving small acts of kindness, such as being given quarters for a parking meter. Overall, the reviews suggest that Santander Bank Branch provides a positive banking experience, with a focus on personalized and attentive customer service, making it a preferred choice for many customers in the area.
I was a little nervous to visit this branch for the first time because of the reviews, but Dhespina was super kind and friendly!! My transaction was quick and easy.
December 2023
Very friendly staff and quick service with the teller!
October 2023
Poor customer service. Best to use any other bank in the area. TD Bank is right across the street or Citizens bank just te blocks up the street where you will be given much better attention and care.
