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8:30AM - 4PM
675 Massachusetts Ave, Cambridge
Banks
“I cannot say enough good things about Mark Orent and his phenomenal team at Leader Bank. From start to finish, their professionalism, responsiveness, and deep knowledge of the banking process have been nothing short of exceptional. Whether you're managing personal accounts or handling complex business transactions, they make everything seamless and stress-free. It’s rare to find a team that’s not only highly competent but also genuinely cares about your success. Leader Bank Central Square sets the standard for what a great banking relationship should look like. Highly recommend!”
“My family has used ECSB for over 20 years. The staff are always to the point, but friendly. Very transparent way of doing business and the bank has a nice atmosphere.”
8:30AM - 5PM
2360 Massachusetts Ave, Cambridge
Banks
“The workers are very efficient, friendly yet business like. It's a neighborhood bank so they treat u like family. I also appreciate their speed and knowledge or at least know who to ask opposed to sending u on a wild goose chase like the larger banks do where u r just a number not a face. They try their best to accommodate ur needs and explain why with genuine concern why they can't do something or a specific thing isnt offered. Behind the scenes ..Linda and Debbie are very on top of who is who and what is what and no matter which teller I go to I'm not disappointed”
“Love all the locations but this one especially as i was visiting from Chicago needed to make a deposit. Took an Uber was very unfamiliar with the area. One of the staff cutie with platinum hair was so so helpful. He took the time to walk outside to help. I am truly grateful. The cafe was great also but good customer service is such a rarity these days. Thank you. ?”
8:30AM - 4:30PM
104 Mt Auburn St, Cambridge
Banks
“HUECU has been growing since i started as a member 22 years ago. I am happy to say, that even though they are larger now, every time i need help they still treat me with patience and respect. I love that, its a rare commodity.”
“im reading the reviews and im very surprised. i went to the wellesley office to open an account. i was greeted very politely and tim sat with me for as long as i needed, answered my questions and was fantastic. this bank has some of the highest savings rates anywhere and there are physical locations with real people to answser questions i am extremely happy with this bank.”
“I’ve been a customer of East Cambridge Savings Bank (ECSB) for many decades, my first Bank. I like that over the years their staff has always maintained that neighborhood bank feel.ECSB has grown since those days back in Inman Square, new banking rules, regulations, online services all come with restrictions and limitations. That said, the people at ECSB have never lost sight of the main reason for their years of growth, being our neighborhood bank.From my early days in Inman Square to now dealing with the great people at ECSB Arlington’s Broadway Branch, their staff always makes you feel welcomed and are there for your needs.High Recommendations from me, my family to East Cambridge Savings Bank!”
“I have done business with many banks--Citizens,, BOA, Cambridge Trust a/k/a Eastern Bank, Century Bank--and CSB is the best by far in terms of service, products and accessibility.”
8:30AM - 4PM
251 Hampshire St, Cambridge
Banks
“This is a nice little bank with capable employees. I only deposited some money using the Shared Branch feature of credit unions but I got a good impression of this bank as it seemed very homey and unique”
“This is a great TD branch. Super clean and the staff are amazing.
Big thanks to Tremaine who attended to me. He went above and beyond in responding to my banking request.
He is polite, knowledgeable, funny and extremely helpful.
I totally recommend him and this branch!”
“Excellent customer service here. I spoke with a banker as well as his manager, and both of them gave me comprehensive information about my specific query.Thanks again.”
8:30AM - 4:30PM
700 Technology Square, Cambridge
Banks
“I suffered through a fraud transaction over venmo and the staff was nice enough to guide through the process of reporting the transaction and refunding the money back into my bank account. I thank them for their good service”
“I’ve had a really good experience working with this bank for more than a decade, but why are the branches only open until 4 in the afternoon?!? I need to get something important done, and catching them early enough in the day has not been possible.Update: they have been very quick to return phone calls after leaving a message. They also have after-hours service over the phone, but it doesn’t connect automatically when calling a branch number after hours. Adding this information to Google maps would be helpful.”
“I went to the Cambridge location yesterday and was amazed by the impeccable service of the team, specially, Amine and Michael who swiftly helped me resolve some of my account issues. Highly recommend this branch!”
“I really do not understand why there is such a bad rating of the branch. To me, the stuffs were amazing. They described every little things in details and it was the smoothest possible bank account opening with them. Thanks to Humayoun who also followed up if there was issue with banking. Till now I have been provided a great service from BofA.”
“I had a really great experience with Supervisor Dildara Abylbek. She was very friendly, positive, and clearly very knowledgeable. Even though it was busy, she still took the time to explain the different products TD offers and answered my questions with patience. I didn’t even realize there were so many options here. I truly appreciated her kindness and the great service she provided.”
“I love Eastern Bank in Central Square. They always greet me in a genuinely friendly way and if I have had a teller before, they recognize me. They do what I ask efficiently. Because of the kind of checking account that I have, they do not charge extra for things such as cashiers checks. The staff is diverse, representing our diverse neighborhood. I highly recommend Eastern Bank.”
9AM - 5PM
727 Massachusetts Ave, Cambridge
Banks
“Both the manager and the teller were incredibly helpful and kind. They took the time to explain everything clearly and even went above and beyond to help me. Even without an appointment, I was assisted right away.”
“Kenneth and the entire team at this branch made my credit card application process so much easier than online or over the phone. Everyone was incredibly kind and helpful.”
“I received great help from this bank to the person that helped me Visalia Le Nguyen she was very professional and kind and made me very comfortable I give her 10+”
9AM - 4PM
616 Main Street, Cambridge
Banks
“This a new location of an old now permanently closed branch on Portland. The old space was huge with granite floors in an old building with a dedicated big parking. The new location is small, crowded, and has no parking.”
9AM - 5PM
1414 Massachusetts Ave, Cambridge
Banks
“Previously had trouble with a card but Shiva Oli was able to help me fix it immediately. Great experience overall, will definitely go back to find him for help in the future”
“I am and have always been very pleased with all the staff at Harvard Sq. branch, always willing to help, always welcoming you with a smile, and even the manager shows up, if available,to welcome you and assist you. I strongly recommend it.”
“I was a little nervous to visit this branch for the first time because of the reviews, but Dhespina was super kind and friendly!! My transaction was quick and easy.”
“I needed to get a document notarized and was able to simply walk in without an appointment. Hakim was incredibly helpful, professional, and kind. The office itself was clean and inviting.”
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“The credit union takes great care of me with all my needs. In my opinion because of my experience credit unions will always be better then banks keep up the great work.”