Trek Bicycle Cambridge is a destination for the latest products from Trek and Bontrager, offering service and tune-ups for bikes of any brand. It is a great place to find the perfect road, city, mountain, or electric bike. The staff is extremely helpful, pleasant, friendly, and professional. They are very receptive, work quickly, and know their stuff, ensuring customers are educated about their purchase. The team answers all questions and provides helpful suggestions, making the experience excellent even for first-time or inexperienced bikers. They fix non-Trek bikes and seem to have better service rates than other local shops. If there are any issues with a repair, they make it right. The shop is conveniently located near awesome places to ride like the Minuteman Bikeway. Customers highly recommend the shop and are very happy with their experiences and purchases.
friendly, experienced staff & fast turn-around for simple fixes. reasonable prices & they stand by their work-- I had a bit of clunkiness when shifting gears about a month after a tune-up, brought it back in, and they fixed it in 10 minutes at no charge.
May 2026
Possibly the most depressing, dark and uninviting bike shop I’ve ever been to.
May 2026
Great service, fast turnaround on repairs. Has knowledgeable staff in Nate, Eric, and Addison among others. Flats and adjustments they oftentimes do on the spot which is super useful in a pinch
