Trek Bicycle Cambridge is a destination for the latest products from Trek and Bontrager, offering service and tune-ups for bikes of any brand. It is a great place to find the perfect road, city, mountain, or electric bike. The staff is extremely helpful, pleasant, friendly, and professional. They are very receptive, work quickly, and know their stuff, ensuring customers are educated about their purchase. The team answers all questions and provides helpful suggestions, making the experience excellent even for first-time or inexperienced bikers. They fix non-Trek bikes and seem to have better service rates than other local shops. If there are any issues with a repair, they make it right. The shop is conveniently located near awesome places to ride like the Minuteman Bikeway. Customers highly recommend the shop and are very happy with their experiences and purchases.
Great experience with a walk-in flat replacement. Sold me what I needed (new tube and rim tape) and didn't upsell me on what I didn't (a new tire).Friendly people, no wait, and they took care to seat the disc brake perfectly when re-mounting the tire.
May 2024
I got a puncture and had to bring my bike in. Addison was very receptive and worked on my bike right away. He also checked it for road safety.He is always extremely helpful and pleasant to deal with. I highly recommend him.
May 2024
Purchased a Checkpoint SL6 gravel bike. Great product; great service!
