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“I was walking through the mall looking for a place to clean my chain. Isabella was very kind, courteous, and helpful. She took precaution- not wanting to damage my necklace. She was able to clean it and it came out sparkling!”
“European Watch has exceptional inventory and purchase fulfillment. We're in CA, so we buy remotely. Highly recommend. A great team on EWC's end. I’ve had a hiccup in a delivery and they fixed it flawlessly. You’ll be thrilled to be doing business with them over and over.”
“Incredible expertise, helped talk me through a repair that was more complex than I anticipated and quoted me a fair price. Also sell a nice selection of quality but affordable watches. I’ll be back!”
“Zohrab designed and created such a beautiful custom ring for me. I had been thinking of a similar ring for years and was quoted much higher prices at other places, but Zohrab offered a great price. He was extremely kind and trustworthy. I notice that he has 100% 5 star reviews on Google, and I understand why. Thank you, Zohrab!”
“Just needed a new appraisal for a 30 year old piece of jewelry purchased at E.B. Horn, called in the morning had it in my email that afternoon. Always a great company to do business with!”
“Eddy and Brian walked me through purchasing my first watch. They were patient, easy to talk to and answered all my questions. They listened to my needs and wants and brought me options to consider. I ended up with the last option they showed and that was due to all the hard work and listening Eddy had done during our 90 min interaction. Top class customer service. Highly recommend Eddy.”
11AM - 7PM
Encore Boston Harbor, 1 Broadway, Everett
Watches
“I recently had the pleasure of working with Po-Chen to purchase a watch for my wedding day, and couldn’t be more impressed by the whole experience. Po-Chen was extremely kind, communicative, and helpful throughout the entire process, even going as far as helping order a specific watch that was not in store for me to try on. This was my first luxury watch, and he helped answer any question that I had throughout the process and was extremely patient. Couldn’t recommend working with Po-Chen and Watches of Switzerland enough!”
“I just bought a beautiful, Ball watch from this SUPERB merchant. When I called to inquire about availability and technical matters, Josh impressed me with his in-depth knowledge and appreciation of watches. Since I am not local to Boston, he sent me watch pictures and then made my remote purchase quick and simple. I got my watch the NEXT DAY and I LOVE IT!!! If you are looking for a satisfying, professional and seamless way to buy a watch, call Josh at Gann Jewelers.”
“This is just my favorite place. They are SO KIND AND NICE. And on top of that their quality is amazing. My husband got my engagement ring here and we got wedding bands as well as I’ve gotten Jewlery for myself. Every time I walk in i have a great experience.”
“We stopped by today to buy our engagement rings, and the experience was amazing from start to finish. Lilik was incredibly sweet, patient, and helpful throughout the whole process.”
“I went for a watch battery replacement. The owner performed the battery change in like 1 minute, and only charged $14.00! He was super nice, the store was easy to find! I recommend 100%!!!”
“Thursday was my first time visiting Long's in Burlington and I wanted to express my gratitude for the exceptional customer service I received from Ryan. A work colleague recommended Long's as I expressed I would like to celebrate my recent promotion with something very special I have always wanted. I have had my heart set on the Datejust 41mm fluted blue on oyster for quite some time. Ryan was extremely knowledgeable and personable, taking the time to answer all of my questions and give me some valuable information on the watch I wanted to purchase and the Rolex brand. He also showed me some of the other beautiful watches on display. Although the watch I wanted to purchase was not available that day, I am looking forward to the day it arrives! Thank you, Ryan!
-Matthew Taber”
“Tim was awesome to work with. He is an expert gemologist, had a great selection of high quality lab grown diamonds, and gave me a lot of confidence throughout the engagement ring process. Even after we purchased the ring, he’s been incredibly helpful whenever we’ve had a question or needed anything. Strongly recommend.”
“Peterson’s Jewelry fixed a favorite beaded necklace of very tiny semi precious stones. I had feared it couldn’t be fixed. They did a beautiful job and the cost was very reasonable, given the intricacies of the job. I would highly recommend them.”
“When you walk into Descenza Diamonds - Boston you are greeted by the warm and caring staff who go out of their way to make you feel welcome and valued. They have a vast selection of jewelry and watches. If you need repairs or desire a custom item, this is the place to go! On top of it all, the store is beautiful and located in a gorgeous historic building. Please do yourself a favor and visit Paul and his team!”
“My experience at the boutique has been absolutely superb. When I first walked in with my wife, I was greeted by Will George, and I have to say it was one of the best experiences I’ve ever had at a watch boutique. Will took the time to truly listen to my interests and thoughtfully explained the brand and the entire process. His patience and professionalism really stood out. BE PATIENT !!!
I stayed in touch with him, and before long, I was able to purchase my first AP. The whole journey felt special from start to finish. Thank you for the wonderful experience — Will and Chris are awesome !!!”
“Damon was fantastic. A knowledgeable lover of watches who let us try some real gems. The world timer is superb! He also invited my wife and I to an invite in Newport RI which was phenomenal!”
“Excellent service and quality work! My jewelry repair was completed beautifully, the price was very reasonable, and they even polished the piece without me requesting it. Turnaround time was about a week and a half. Highly recommend!”
“I had such an amazing experience working with Nicole on upgrading my engagement ring! From the very beginning, she was incredibly professional, welcoming, knowledgeable, and always responsive to any questions I had.
I came in with a vision for my ring, and she completely exceeded my expectations. She took the time to listen, offered honest guidance, and never made me feel pressured or pushed into anything, which I truly appreciated. Her attention to detail and genuine care made the entire experience enjoyable and stress-free.
I am absolutely in love with my upgraded ring and couldn’t be happier with the outcome. I’m so grateful I had the opportunity to work with Nicole and will definitely be doing business with her again in the future. Highly recommend!”
“Pierre and the team at the Boston Boutique are outstanding. The store itself is one of the most beautiful displays of the brand I’ve ever seen— Pierre was knowledgeable, welcoming, and made the process truly memorable - A first-class experience all around.”
“I had an exceptional experience from start to finish. As my first luxury watch purchase, the entire process couldn’t have been smoother. Cedric made everything feel effortless, and the entire team brought such a welcoming, positive energy atmosphere. Truly a 10/10 experience.”
“Excellent service - I got a Seiko automatic from 1978 repaired, and it was cleaned and set right - and watch works great. Also had regular and citizen eco-drive batteries replaced here, and the job was done at a very reasonable price, with a fast turn-around.”
“The customer support was superb. As soon as I stepped foot into Breitling, I was warmly welcomed by a representative and had received immense help. And even while I was leaving, they warmly said their goodbyes to me. Amazing staff.”
“The owner Levon is a sweet and honest man. Really enjoyed shopping at his store. He makes gorgeous gold and silver (with diamond) jewelry, and everything in the store is well-priced. He and his store have my highest recommendation!”
“We had a great experience at the Boston Panerai boutique.Mei Bocher treated us very kindly and was more than accommodating. I love the watch and can't wait for another.”
“I had a fantastic experience at Bucherer Copley. Darin helped me secure my beautiful new Rolex and treated us like family from start to finish. Her customer service was flawless.”
“I own several timepieces already—pieces from Patek, Audemars, and the usual suspects—but a Richard Mille is different. It does not whisper refinement; it shouts dominance.
I recently acquired an RM 11-03. The staff at the boutique were refreshingly discreet—no tedious small talk, no forced enthusiasm, just quiet recognition that I was there to add another crown jewel to an already formidable collection.”
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“I brought my most prized watch in for repair and could not be more pleased with their work. The watch's accuracy now is incredible and all for a very reasonable price. Yes, it took quite a while to have the work done but, hey, you have to suffer if you're a vintage watch aficionado.”