“We are so thrilled. These six mid-century chairs sat in the attic for 12 years and they now have totally changed our dining room. We we able to choose fabric that was exactly right. The work and fabric was reasonably priced (not cheap but totally worth it--you don't get excellent and quality hand work done for cheap), turn around time was reasonable and the product totally worth it all. Also going into the workshop is a lovely physical-in-the-world, no-middleman experience. I met the guy who did the work when I picked them up. Totally recommend this place! Thank you!”
“I found a stunning 14k gold ring here for an unbeatable price. The silver rings were also unique and beautiful - I wanted them all!! For comparison, I spent last week scanning thousands of rings in Brimfield, yet this store’s collection stood out more to me than anything I saw at the fair. The women working the counter were so warm and welcoming. Many many beautiful pieces in the store that I wanted to take home! They do a wonderful job curating their finds. I would recommend to anyone looking for a beautiful home or jewelry item. I’m so happy to have discovered this place! I will be back.”
“Both June and her manager I want to say Jen have excellent customer service skills. Lots of recommendations and not always pushing the most expensive mattress and pillows. Thanks so much! Can’t wait to get a new mattress and sleeping better!”
“Excellent experience. M Serkan was more than helpful. He answered all our questions and made sure we were thoroughly satisfied with our choice. Mattress delivery by R Wilbert was smooth and on time.Thank you !”
“I had an excellent experience in purchasing a new mattress. My salesperson (Vex) was very knowledgeable and helped me match to the right comfort and price point. We were able to complete the transaction very efficiently which is just how I like it. 10 out of 10 experience!”
“The store was clean, neat, and well stocked. Hunter, my Sleep Expert, was knowledgeable, friendly, and most helpful. He explained my options but didn't pressure or try to upset. I highly recommend.”
“I will only do business at Bernie and Phil's. They are efficient , professional and knowledgeable people who have the customers best interest at heart. God bless them and their employees. Best experience ever in a retail store.”
“Angelo greeted us promptly upon entering and asked how he could help. We told him we were looking for a full size mattress for our daughter attending UCONN. He showed us multiple options and weren’t sure about choosing or trying another store until we asked about box springs and he explained that we had a few options. A traditional box spring or a metal (needs to be assembled) base that had an electrical adjustable aspect that elevated the head of the mattress! This would be included with the mattress based on the price point! We were sold at this offer. Very happy with Angelo’s help and looking forward to the arrival of our daughter’s new bed!”
“Cat helped my partner and I furnish our apartment and working with her was a wonderful experience! She was very quick to come to our apartment for an at home design appointment and came up with a design that fit our needs and budget perfectly. 10/10 service!”
“Miguel was wonderful. Great service, very helpful and knowledgeable about the products. Listened to what I was looking for and my price point and found the perfect mattress for me in a timely fashion. Highly recommend and will go back.”
“I don’t remember the name of the person who helped us, but he was very accommodating and knowledgeable. We had a couple of questions and he made sure to answer all of them and if he didn’t know the answer he asked someone else who knew. I would go back just for that.”
“Overall, I had a good experience with Bob’s Discount Furniture because their customer service is outstanding. Every time I contacted them about an issue, they were friendly, professional, and always willing to help. They never gave me a hard time and were always willing to repair or replace the furniture. I truly appreciate that. That said, my experience with the wooden furniture was disappointing. Almost every replacement arrived with a different defect—small dents, paint flaws, or wood imperfections. None of the issues were major, but after several exchanges, I realized it was very difficult to receive a completely flawless piece. Eventually, I decided to keep the items with the smallest imperfections because I was simply tired of exchanging furniture. On the other hand, my sofas arrived in perfect condition, and most of my rugs were also great. So this review is specifically about my experience with some of the wooden furniture, not everything I purchased. If you value excellent customer service, I would absolutely recommend Bob’s. Their team was always respectful and helpful. However, if you’re very particular about cosmetic perfection in wood furniture, you may want to inspect your items carefully upon delivery or consider a retailer with stricter quality control. Overall, the furniture is beautiful, the prices are fair, and the customer service is excellent. I just wish the quality control on some of the wood pieces matched the level of service.”
“Yasin is very patient to the costume he provided good service I’m very satisfied thank you so much . The store has nice collection. And I can suggest you to go this store”
“Had a great experience at Sam's after getting a recommendation from a neighbor. Had an error code on our jenn-air stove. After attempting to fix it with a new part (twice) Juan identified that it was a control board issue. Realizing that the cost difference between replacing the part and buying a new stove was a few hundred dollars we went to the store and purchased a new stove from Dave, who was knowledgeable and professional. The gas shutoff /delivery / install process was on time, efficient, and very professional. We were very impressed and would highly recommend Sam's.”
“I had a multi-thousand dollar home office project, for which I chose the team at Office Gallery. Office Gallery was instrumental in designing and implementing the project down to every detail. The result is a home office that is exactly what I was looking and within the budget I had for the project. They were just great to work with. I am grateful and highly recommend Office Gallery for their outstanding efforts on my behalf.”
“I had a really great experience here. The guy who helped me was super friendly and actually took the time to understand what I was looking for instead of just trying to sell me anything. Definitely recommend coming here if you want good service and great prices!”
“I can’t believe it! I found this place driving up to Dedham and I’m so happy I stopped in! I ended up finding the most lovely dresser- beautifully stained and perfectly sized for what I needed! They were super accommodating and the guy was really funny and helped me load it into my car. I’ll be back for sure!”
“Appreciate your sercive Emmanuel , ill be back soon again because you alway take good care of us. Thank you for helping us pick our living room set today. Frugal is the best on prices and selection”
“We went to see Beth to pick out furniture for the nursery. Very knowledgeable and helpful. Prices were reasonable, especially compared to other non kid furniture and our chair is great!”
“I loved shopping here! I honestly didn’t know this place existed until my niece told me about it. I was buying a new living room set for my mother. I bought the living room set, coffee table, and 2 end tables for less than I was quoted for a set without the tables! I ended up also buying a new bed and mattress for my great nephew too!”
“I had a great experience at this furniture shop. They offer a wide selection of quality and stylish furniture for every room. The staff was friendly and helped me choose a perfect sofa for my living room. Prices were fair, and the checkout process was simple. Delivery was quick and handled carefully. I’m very happy with my purchase and highly recommend this store.”
“Visited the store to purchase a sleep number bed replacing one which we had for many years. The manager of the store, Matt, expertly guided us through the features of all the relevant beds models to ensure we were fully informed. We were pleased with his sales techniques. He seemed more interested in making sure we were fully informed rather than simply closing a sale (which he did). A great store to learn about and purchase sleep number products”
“Mike Saved Father's Day! I've been parking at Seasonal Specialty Stores for years for every Patriots game and event. It's the best place to park, because you don't have to get on route one. I recently bought a house with a pool and the pump died on Father's Day. Mike made it so easy to replace! I swapped the old one out and the new one in. Took less than 15 minutes! Father's day was saved! They have everything for the swimming pool and have made maintenance and upkeep a breeze! FIVE STARS!”
“It is such a lovely experience working with the wonderful people at Harmony! They are attentive, friendly and made our design experience easy. We are very happy to work with them in the future!”
“Our entertainment center is beautiful and was exactly what we were looking for! We bought this just before the business was sold.I've written to the present owners to ask for a price quote, but haven't gotten a response as yet, about buying a custom storage Shaker design bed. I'm looking forward and excited to seeing that response soon. Thank you ????”
“I own a law firm and needed to move my operations from Hingham to Norwell for larger space. We spoke to several local office furniture suppliers and picked Jim and his team for their responsiveness and professionalism. We purchased several cubicles, an executive office suite, and several large glass whiteboards. Jim and his team agreed to do an install on a Saturday morning and things went off perfectly. The installation was neat and orderly and done to our custom specifications. These guys absolutely crushed it!”
“Ariana and Michael both were helpful, understanding and was very very pleasant and I recommend anyone I know to go to them first. I thank them many times for their hospitality and their attentiveness.”
“WE purchased a blackish couch recliners on each end.So truly beautiful.We also ordered a table that looks like a beautiful wooden stand.The owners were excellent.Very unique furnishings and decor.Great wxperience.Thank you furniture decor for your kindness hospitality and affordabilty.also quality.”
Bob's Discount Furniture is growing while its competitors shrink. The Manchester, Connecticut-based retailer reported strong fourth-quarter results in its first earnings call since going public in February, with revenue climbing 8.2% to $648.8 million. Full-year net revenue jumped 16.8% to $2.4 billion, and net income rose to $121.7 million from $87.9 million the prior year. CEO Bill Barton told analysts the company plans to open about 20 new stores in 2026 and sees a path to more than 500 locations by 2035, roughly two and a half times its current 209-store footprint across 26 states.
Wayfair is testing a new, smaller store design. The online home furnishings giant, famous for its endless digital catalog, is trying a different strategy for its physical locations. The company announced plans to open a smaller prototype store in Columbus, Ohio, scheduled for late 2026. Located next to the Polaris Fashion Mall, the new space will span approximately 70,000 square feet.
Online furniture giant Wayfair is setting up shop in Atlanta with plans for a huge 150,000-square-foot store opening in 2026. The new location will take over the former Walmart space at The District at Howell Mill shopping center. This marks Wayfair's second big store, following its first location that opened in Wilmette, Illinois, in May 2024.
