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“Great experience for 1st time in this storefront. The gentleman that worked with me was knowledgeable, helpful, professional and kind. Thank you for a positive experience with upgrading my phone!”
“I had a great experience at Verizon thanks to Malcolm. He was knowledgeable, patient, and really took the time to understand what I needed when upgrading my phone. He explained everything clearly and made the whole process smooth and stress-free. His professionalism and friendly attitude truly stood out. I highly recommend asking for Malcolm if you visit!”
“Best service I ever had the place was easy to find clean and friendly I had to get phone phone screen replacement and everything well well it even came with a screen protector”
“Amazing experience! The staff was incredibly helpful and knowledgeable, making my phone upgrade a breeze. I left feeling confident about my new device and plan. Highly recommend!”
“I desperately needed a new phone as my old one wasn’t accepting updates any longer. I don’t like change, so was a little fearful of going to do this. George B. greeted me as soon as I walked in the door. As soon as I explained all of the above, he took right over & went to work finding me the right phone, step by step, sometimes having to repeat & show me how to do things. Thankfully he has a nice calm, patient, reassuring manner and me being a newby senior, I desperately needed all of that. He explains everything clearly & is very knowledgeable. I will always go back to AT&T in Mansfield for all my cell phone needs & advice. ?? George B.
The rest of the crew is also super nice !!!”
“I recently visited AT&T and had an outstanding customer experience thanks to Will Motts. From the moment I walked in, he greeted me warmly and made me feel like a valued customer rather than just another transaction. His professionalism and genuine willingness to help immediately stood out.
Will took the time to thoroughly walk me through all of my options, breaking down the costs in a clear and honest way so there were no surprises. He answered every question I had with patience and made sure I fully understood each detail before moving forward. I never felt rushed or pressured—just supported in making the best decision for my needs.
He also helped me select high-quality phone accessories, carefully explaining the benefits of each item and recommending products that truly fit my lifestyle. His knowledge and attention to detail gave me confidence that I was getting the best value for my money. On top of that, he assisted me in getting an iPad, which made the entire visit even more worthwhile.
What really stood out was how smooth, efficient, and stress-free he made the entire process. He went above and beyond to ensure everything was set up properly and that I left completely satisfied.
I also want to recognize Justin, the manager, who took the time to follow up with us and personally make sure we had a great experience. That extra level of care and attention truly shows how committed this team is to customer satisfaction.
Because of Will and Justin, my experience was not only easy but genuinely enjoyable. I left feeling informed, confident, and appreciated as a customer. I would absolutely recommend working with them to anyone looking for top-tier service.”
“Visited AT&T last week was very satisfied With Service from Marques never had to wait a minute he was very pleasant and professional. I will return to that office on American Legion Highway just because of him thank you Marques. You make me proud.”
“The assistant was cordial, very professional and helpful when addressing my needs. I went in requesting assistance to repair an issue with my S23 Ultra, which was appropriately addressed, and left with an upgrade S25 Ultra at no added cost.”
“I had an absolutely wonderful time at this store! I came in asking for a phone mount for the car and was shown all of the available models, what they looked like, how they went together, all while being treated very nicely and politely. I'll definitely go here the next time I need anything for my phone. Support small businesses!”
“Raul helped us buy a new iphone, and on a second visit he helped us transfer data onto it. A 19-year veteran of this particular AT&T store doing a great job. Everyone who walks in seems to know him like a friend”
10 AM - 7 PM
539 Granite St, Braintree
Mobile Phones
“I was so bummed when I woke up this morning and discovered that my phone wasn't turning on today, so I thought I'd stop by a Verizon store and see if they could help me get it back in action. Temesghen greeted me immediately so kindly, which right away changed my mindset. Within just a few minutes, he was able to perform a soft-reset and my phone was operational again. I am so grateful for his fast and friendly help! I would recommend this store and especially Temesghen for any of these services here. Thank you so much!! :D”
“Went to 3 different locations, spoke to 6 different reps from all locations and Noone helped me. Linda solved my problems and fixed everything that all the reps said couldn't be fixed. Thank you Linda. You are the best!”
10AM - 6PM
211 North St, Foxborough
Mobile Phones
“Verizon staff is extremely helpful. Christivannah helped my wife, daughter and myself different times for upgrade and account issues. I prefer this store because they are polite and professional.”
10AM - 8PM
1395 N Main St, Randolph
Mobile Phones
“I would like to express my gratitude to Femi for the professional way he treated me during my visit at the Verizon store.
He is very knowledgeable and explained in detail the various plans and the costs.
Thank you.”
“Had the best experience with Sue. After boost mobile screwed up a simple transaction, I decided to go back to Metro and it was the best decision. Sue was sympathetic and actually cared to help get me what I was looking for. Highly recommend this location too.”
“I came in to upgrade the phones on my plan. It was very busy in the store due to Black Friday but Ray E was patient and very helpful. I had a great experience and felt like Ray really valued me as a customer.”
“I don’t usually write reviews. I have an old iPhone SE that I’ve had the screen replaced on at least 6 times and I’m on my 3rd battery. My former repair shop closed. I went here and the guy looked through his inventory and realized he didn’t have a screen so he took me to a kiosk by the escalators across from macys that they also run. The woman there replaced my screen and even put the privacy screen on for me and charged 10 dollars less than the last guy I went to who didn’t bother to clean the camera for me which was covered in broken glass and shmutz. I work construction and break my phone often, I appreciate people that are skilled at their job. This spot offers great work and customer service for a reasonable price.”
“Keith is genuinely one of the best sales managers I have ever come across. His knowledge, personality, and performance is something I've never seen before. Especially working in the restaurant industry for 30+ years I can spot great customer service right away.
Thank you Verizon for having great employees to help me out.”
“This Total Wireless Location is able to fit you into the right products, cell phones, plans all while keeping in mind your cost! This place has the experience and if you need to stay connected they have you covered”
“Daniel R from Att Westwood is amazing! He resolved multiple issues for me that took most of the day. His customer service standards are impeccable, kept me calm and persevered through a difficult win back reactivation of my account. I’d recommend other customers to go to the Westwood location. Jonas was also very responsive and knowledgeable helping me earlier. Thank you Daniel and Jonal !!”
“This store has always been the best. However lately the employees have far exceeded all the allowable five stars. I had been having difficulty navigating apps on a new Iphone. Dreaka went above and beyond. She was knowledgeable, patient and compasionette. She truly made a difference for us. This is why I buy my phones at West Bridgewater ATT.”
“I have this kiosk change the glass cover of every new phone I and my kids get. Yes, he is a little bit more expensive than Amazon but he installs better than I would and it's convenient.”
“This was my second favorite Metro pcs to go to to pay my phone or replace broken phones when i lived in the area. No complaints. A few years ago i was short a few dollars when replacing a broken phone and the sales associate paid the difference. Out of pocket.”
10AM - 8PM
20 Stockwell Dr, Avon
Mobile Phones
“I had an exceptional experience working with CJ and Fresh. They were amazing. My car broke down and they helped me bring it back to life. This is the best T-Mobile i have been to, and I will not be going to any other location. I highly recommend this store.”
“The guy was great I can truly say and I'm not easy at giving compliments and I've been with a lot of different T-Mobile AT&T Sprint this probably was the 1st time ever that someone was honest kept it real and handled their business like a chanthe business like a champ nothing but respect good one to go to for troubleshoot”
10AM - 7PM
200 Westgate Dr E 101, Brockton
Mobile Phones
“I moved my service over from Xfinity because I wanted to keep my phone number a month ago and I’m glad I did. They work with you. The plans are great, and the customer service has been better than I expected. I’ve met the friendly team there: Tim, Ash and Melinda and make a point to stop in and say hi whenever I’m passing through the mall, which is almost everyday.”
“Ferdinand is an amazing resource. He comes to the office to fix problems but takes the time to ask questions before coming to see if it can be fixed over the phone. I find him to be very competent, and he has a very friendly and pleasant manner. And he doesn't make us feel like idiots for not being computer literate. He explains things well which really helps. We have found him to be a lifesaver since we are very dependent on our computers and network. It is wonderful to have his expertise available to us. I have worked with several IT people, and he is right at the top. And his fees are very reasonable.”
“Went to metro today to add a line and got the best help and service from Willie! He activated my phone quickly and was very knowledgeable about getting everything done without any problems. He also told me to contact him when I want to upgrade my phone to get the best deals!!! Definitely going back soon!!!”
“Rachel is awesome couldn't ask for someone better to help us. My kids being disabled she helped explain it to them and she was great so pleased will come here again.”
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“Brianna and Jonathan were such a great help assisting me with my s24. An update took place that changed my settings. They took their time explaining and showing me how to navigate my device! Thank you!”