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“My name is Albert Ackil and I was there yesterday. My experience was outstanding. The service service was outstanding. Jesse spent a lot of time with me explaining everything to me and my wife and telling us where our mistakes were and showing us to do options he’s a very outstanding caring person. We look forward to meeting with him again thank you for everything.”
“Jason at the Norwood Verizon store was most helpful, patient technical specialist we have worked with. He was informative without be condescending. He explained all the options available, the benefits and possible disadvantages. He’s a keeper”
“Wil and his crew were super nice and extremely helpful with my pc. Brought it in because i was having an issue. He and his team diagnosed it and fixed the issue within a day! Great service, great people. I reccomend anyone who needs such services to check this guy out. They are the real deal!!”
“Easily made an appointment through my insurance app for same day service. When I called to confirm they would be able to fix the problem (screen glass wasn’t broken but there were pink/green vertical lines going through), he asked a few questions and reassured me he’d be able to fix it. I came in at my appt time and my phone was fixed in 15min!”
“I want to applaud the service
I received at Braintree store with Malikah. I bought a new phone and after my number was transferred I was not able to make or receive calls on the new phone. I went to Brockton store and they were not able to fix it. Mind you I was going to be traveling the next day and I was in panic mode. Brockton advised me to go to the Braintree store where I was given support by Malikah. She should receive a raise! she was very professional but her kindness was what I want to thank her for. She fixed the esim on my new phone!!! She got skills and I just want her Manager to know that I was able to travel to Nigeria with my new phone! Thank you Malikah!! I wish I could give you 10 stars1”
“I had a major issue with my AT&T phone service. My phone suddenly went into SOS-only mode and would not connect to any towers. A technician tried to help but could not restore the signal because the phone simply would not respond to the tower. The phone insurance representative told me the exact same thing: the problem was with the tower and AT&T needed to fix it. I never dropped, damaged, or broke the phone—it just stopped working properly and showed SOS.
Because of this, I had to file a claim for a replacement phone, which cost me $275. Later, an AT&T legal representative called about my claim and claimed that both the store technician and the insurance rep had lied to me. According to them, the device itself was faulty and AT&T has no responsibility.
I do not believe those two employees intentionally deceived me. That’s why my review is 5 stars. Mansfield tried to help me. I believe AT&T as a company is greedy, prioritizes avoiding responsibility over helping customers, and is willing to throw its own people under the bus. After 15 years+, I refuse to do business with a company that treats its customers this way. AT&T can forget having me as a customer.”
“I came in to fix the issue with my phone . Got that done. And I also walked out with a new wifi wireless service for the house. For less than half the price, I'm paying right now.”
10AM - 8PM
211 North St, Foxborough
Mobile Phones
“Cassandra and Chrissy were the best. They helped us optimize our account, got us set up with new phones, and somehow made the whole process actually fun. What could have been a long, confusing errand turned into a great experience.
They were patient, knowledgeable, and just really easy to work with. We left with better plans, new phones, and big smiles. Highly recommend working with them.”
“Raul was great, super nice guy very knowledgeable and efficient. He found us the best deal for the price range we were looking for. Got in got out in no time, very happy with this service and to be joining AT&T”
“Justin was great, upon entering the store I was greeted. He was assisting another customer but made sure to take time and ask what the reason for my visit was and ensured he'd be able to help. Justin made my options clear and helped me choose the best one for my need. He was very knowledgeable on the topic and provided great service. Overall I came in with questions and an issue and left without any questions and my problem solved. Loving the new phone and accessories. Thank you AT&T and Justin.”
“I had an absolutely wonderful time at this store! I came in asking for a phone mount for the car and was shown all of the available models, what they looked like, how they went together, all while being treated very nicely and politely. I'll definitely go here the next time I need anything for my phone. Support small businesses!”
10AM - 8PM
1395 N Main St, Randolph
Mobile Phones
“I have been a loyal Verizon customer for 28 years and the customer service that I received yesterday from Tyler at the Randolph, MA location, is what makes me continue to be with this carrier. Tyler was extremely professional, respectful, patient and knowledgeable in assisting me with the purchase of a new phone. He truly is an asset to your business!”
“Owen in the Needham, MA Verizon store is the Best! He’s professional, personable, knowledgeable while also being a great listener and troubleshooter! He deserves corporate recognition and a raise since he’s such an ambassador to the brand! Thanks so much Owen:)”
“I had a great experience with Slad! I went in to take my bonus daughter to trade in her phone, and the customer service was excellent. Slad was friendly, helpful, and made the whole process quick and easy. He explained everything clearly and made sure she was taken care of. I really appreciate the great service and would definitely come back!”
“Visited AT&T last week was very satisfied With Service from Marques never had to wait a minute he was very pleasant and professional. I will return to that office on American Legion Highway just because of him thank you Marques. You make me proud.”
“Went to 3 different locations, spoke to 6 different reps from all locations and Noone helped me. Linda solved my problems and fixed everything that all the reps said couldn't be fixed. Thank you Linda. You are the best!”
“I highly recommend the T-Mobile store in Dedham, MA. I had a significantly damaged iPhone after an accident. I experienced exceptional customer service on multiple visits. I dealt with Nicole on 2 occasions (who was amazing!) and Jeremy on 1 visit- who was also wonderful.
I had to spend some time there while my data transferred and I got to observe the whole store. All of the employees were hard working, engaging and most importantly- very kind to all of the customers. Not all stores offer such a positive experience- I do hope T Mobile compensates their energy and efforts!”
“Very fast and friendly honest business. I took my niece to 3 other spots in the mall for a quote, only 3C was quick and helpful. One of the staff members even gave us a discount on a couple of items/services, I will definitely be back and refer others as well”
“Had the best experience with Sue. After boost mobile screwed up a simple transaction, I decided to go back to Metro and it was the best decision. Sue was sympathetic and actually cared to help get me what I was looking for. Highly recommend this location too.”
“I had a complicated account transfer issue and Aliyah was amazing. Stuck with me for almost 2 hours to work through it including dealing with AT&T central customer service. I am so grateful and could not be happier with the professional service she provided!”
“This Total Wireless Location is able to fit you into the right products, cell phones, plans all while keeping in mind your cost! This place has the experience and if you need to stay connected they have you covered”
“The guy was great I can truly say and I'm not easy at giving compliments and I've been with a lot of different T-Mobile AT&T Sprint this probably was the 1st time ever that someone was honest kept it real and handled their business like a chanthe business like a champ nothing but respect good one to go to for troubleshoot”
10AM - 8PM
20 Stockwell Dr, Avon
Mobile Phones
“Amazing experience at T-Mobile! The staff was super friendly and helped me find the perfect plan for my needs. I walked out feeling confident and satisfied with my purchase. Highly recommend!”
“I have this kiosk change the glass cover of every new phone I and my kids get. Yes, he is a little bit more expensive than Amazon but he installs better than I would and it's convenient.”
“This was my second favorite Metro pcs to go to to pay my phone or replace broken phones when i lived in the area. No complaints. A few years ago i was short a few dollars when replacing a broken phone and the sales associate paid the difference. Out of pocket.”
“They were very friendly. I tried to get my problem resolved on other 3 tores and they were no helpful at all, I had more problems with the the stores before this one. When I got to this store in Bridgewater, they help me, they went beyond and did more than I need. Very nice people, and knowledge. My number 1 store to go now.”
“I moved my service over from Xfinity because I wanted to keep my phone number a month ago and I’m glad I did. They work with you. The plans are great, and the customer service has been better than I expected. I’ve met the friendly team there: Tim, Ash and Melinda and make a point to stop in and say hi whenever I’m passing through the mall, which is almost everyday.”
“Top notch service from a top notch guy. He was able to get all of my lost data from a broken laptop in a days time. There’s also not a lot of tech places where you find an owner who you can sit down and shoot the breeze with. I would give 10 stars if I could!”
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“Bryanna was such a pleasure working with. She took her time explaining everything to me while also making sure my phone was fully setup with my log ins. She was such a delightful young woman!”