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“My name is Albert Ackil and I was there yesterday. My experience was outstanding. The service service was outstanding. Jesse spent a lot of time with me explaining everything to me and my wife and telling us where our mistakes were and showing us to do options he’s a very outstanding caring person. We look forward to meeting with him again thank you for everything.”
“I had a great experience at Verizon thanks to Malcolm. He was knowledgeable, patient, and really took the time to understand what I needed when upgrading my phone. He explained everything clearly and made the whole process smooth and stress-free. His professionalism and friendly attitude truly stood out. I highly recommend asking for Malcolm if you visit!”
“Wil and his crew were super nice and extremely helpful with my pc. Brought it in because i was having an issue. He and his team diagnosed it and fixed the issue within a day! Great service, great people. I reccomend anyone who needs such services to check this guy out. They are the real deal!!”
“Easily made an appointment through my insurance app for same day service. When I called to confirm they would be able to fix the problem (screen glass wasn’t broken but there were pink/green vertical lines going through), he asked a few questions and reassured me he’d be able to fix it. I came in at my appt time and my phone was fixed in 15min!”
“Amazing experience! The staff was incredibly helpful and knowledgeable, making my phone upgrade a breeze. I left feeling confident about my new device and plan. Highly recommend!”
“I desperately needed a new phone as my old one wasn’t accepting updates any longer. I don’t like change, so was a little fearful of going to do this. George B. greeted me as soon as I walked in the door. As soon as I explained all of the above, he took right over & went to work finding me the right phone, step by step, sometimes having to repeat & show me how to do things. Thankfully he has a nice calm, patient, reassuring manner and me being a newby senior, I desperately needed all of that. He explains everything clearly & is very knowledgeable. I will always go back to AT&T in Mansfield for all my cell phone needs & advice. ?? George B.
The rest of the crew is also super nice !!!”
“I recently visited AT&T and had an outstanding customer experience thanks to Will Motts. From the moment I walked in, he greeted me warmly and made me feel like a valued customer rather than just another transaction. His professionalism and genuine willingness to help immediately stood out.
Will took the time to thoroughly walk me through all of my options, breaking down the costs in a clear and honest way so there were no surprises. He answered every question I had with patience and made sure I fully understood each detail before moving forward. I never felt rushed or pressured—just supported in making the best decision for my needs.
He also helped me select high-quality phone accessories, carefully explaining the benefits of each item and recommending products that truly fit my lifestyle. His knowledge and attention to detail gave me confidence that I was getting the best value for my money. On top of that, he assisted me in getting an iPad, which made the entire visit even more worthwhile.
What really stood out was how smooth, efficient, and stress-free he made the entire process. He went above and beyond to ensure everything was set up properly and that I left completely satisfied.
I also want to recognize Justin, the manager, who took the time to follow up with us and personally make sure we had a great experience. That extra level of care and attention truly shows how committed this team is to customer satisfaction.
Because of Will and Justin, my experience was not only easy but genuinely enjoyable. I left feeling informed, confident, and appreciated as a customer. I would absolutely recommend working with them to anyone looking for top-tier service.”
10AM - 8PM
211 North St, Foxborough
Mobile Phones
“Cassandra and Chrissy were the best. They helped us optimize our account, got us set up with new phones, and somehow made the whole process actually fun. What could have been a long, confusing errand turned into a great experience.
They were patient, knowledgeable, and just really easy to work with. We left with better plans, new phones, and big smiles. Highly recommend working with them.”
“Raul was great, super nice guy very knowledgeable and efficient. He found us the best deal for the price range we were looking for. Got in got out in no time, very happy with this service and to be joining AT&T”
“The assistant was cordial, very professional and helpful when addressing my needs. I went in requesting assistance to repair an issue with my S23 Ultra, which was appropriately addressed, and left with an upgrade S25 Ultra at no added cost.”
“I had an absolutely wonderful time at this store! I came in asking for a phone mount for the car and was shown all of the available models, what they looked like, how they went together, all while being treated very nicely and politely. I'll definitely go here the next time I need anything for my phone. Support small businesses!”
10 AM - 9 PM
539 Granite St, Braintree
Mobile Phones
“I was so bummed when I woke up this morning and discovered that my phone wasn't turning on today, so I thought I'd stop by a Verizon store and see if they could help me get it back in action. Temesghen greeted me immediately so kindly, which right away changed my mindset. Within just a few minutes, he was able to perform a soft-reset and my phone was operational again. I am so grateful for his fast and friendly help! I would recommend this store and especially Temesghen for any of these services here. Thank you so much!! :D”
“Went to 3 different locations, spoke to 6 different reps from all locations and Noone helped me. Linda solved my problems and fixed everything that all the reps said couldn't be fixed. Thank you Linda. You are the best!”
10AM - 8PM
1395 N Main St, Randolph
Mobile Phones
“I would like to express my gratitude to Femi for the professional way he treated me during my visit at the Verizon store.
He is very knowledgeable and explained in detail the various plans and the costs.
Thank you.”
“Visited AT&T last week was very satisfied With Service from Marques never had to wait a minute he was very pleasant and professional. I will return to that office on American Legion Highway just because of him thank you Marques. You make me proud.”
“Had the best experience with Sue. After boost mobile screwed up a simple transaction, I decided to go back to Metro and it was the best decision. Sue was sympathetic and actually cared to help get me what I was looking for. Highly recommend this location too.”
“I don’t usually write reviews. I have an old iPhone SE that I’ve had the screen replaced on at least 6 times and I’m on my 3rd battery. My former repair shop closed. I went here and the guy looked through his inventory and realized he didn’t have a screen so he took me to a kiosk by the escalators across from macys that they also run. The woman there replaced my screen and even put the privacy screen on for me and charged 10 dollars less than the last guy I went to who didn’t bother to clean the camera for me which was covered in broken glass and shmutz. I work construction and break my phone often, I appreciate people that are skilled at their job. This spot offers great work and customer service for a reasonable price.”
“I came in to upgrade the phones on my plan. It was very busy in the store due to Black Friday but Ray E was patient and very helpful. I had a great experience and felt like Ray really valued me as a customer.”
“I had a complicated account transfer issue and Aliyah was amazing. Stuck with me for almost 2 hours to work through it including dealing with AT&T central customer service. I am so grateful and could not be happier with the professional service she provided!”
“Keith is genuinely one of the best sales managers I have ever come across. His knowledge, personality, and performance is something I've never seen before. Especially working in the restaurant industry for 30+ years I can spot great customer service right away.
Thank you Verizon for having great employees to help me out.”
“This Total Wireless Location is able to fit you into the right products, cell phones, plans all while keeping in mind your cost! This place has the experience and if you need to stay connected they have you covered”
“The guy was great I can truly say and I'm not easy at giving compliments and I've been with a lot of different T-Mobile AT&T Sprint this probably was the 1st time ever that someone was honest kept it real and handled their business like a chanthe business like a champ nothing but respect good one to go to for troubleshoot”
“I have this kiosk change the glass cover of every new phone I and my kids get. Yes, he is a little bit more expensive than Amazon but he installs better than I would and it's convenient.”
10AM - 8PM
20 Stockwell Dr, Avon
Mobile Phones
“Amazing experience at T-Mobile! The staff was super friendly and helped me find the perfect plan for my needs. I walked out feeling confident and satisfied with my purchase. Highly recommend!”
“This was my second favorite Metro pcs to go to to pay my phone or replace broken phones when i lived in the area. No complaints. A few years ago i was short a few dollars when replacing a broken phone and the sales associate paid the difference. Out of pocket.”
“Top notch service from a top notch guy. He was able to get all of my lost data from a broken laptop in a days time. There’s also not a lot of tech places where you find an owner who you can sit down and shoot the breeze with. I would give 10 stars if I could!”
10AM - 8PM
200 Westgate Dr E 101, Brockton
Mobile Phones
“I moved my service over from Xfinity because I wanted to keep my phone number a month ago and I’m glad I did. They work with you. The plans are great, and the customer service has been better than I expected. I’ve met the friendly team there: Tim, Ash and Melinda and make a point to stop in and say hi whenever I’m passing through the mall, which is almost everyday.”
“They were very friendly. I tried to get my problem resolved on other 3 tores and they were no helpful at all, I had more problems with the the stores before this one. When I got to this store in Bridgewater, they help me, they went beyond and did more than I need. Very nice people, and knowledge. My number 1 store to go now.”
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“Brianna and Jonathan were such a great help assisting me with my s24. An update took place that changed my settings. They took their time explaining and showing me how to navigate my device! Thank you!”