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“I had an issue with my phone and Chris, the store manager, was able to quickly diagnose the issue and get my phone back up and running. He was also able to help me with other questions about my account. Overall this was a great customer service experience. Thank you, Chris!”
“Emanuel, Ryan and Rebecca, the team here, were super knowledgeable and helpful. They fixed an issue with my Pixel 7 and did it in record time! Highly recommend.”
“This Total Wireless Location is able to fit you into the right products, cell phones, plans all while keeping in mind your cost! This place has the experience and if you need to stay connected they have you covered”
“After having had some unfavorable experiences at other AT&T locations, I was reluctant to go back into a store; however, Justin went above & beyond in assisting me with my service plan. I’ve found that many reps are not familiar with First Net, but these guys are great. 10/10 recommend to anyone who’s on First Net to come to this location for assistance.”
“I was struggling getting an issue resolved over the phone so I went to the ALH AT&T. Miles was so helpful and polite. I was in and out in 10 minutes with the issue resolved.”
“Joel was amazingly helpful transferring from Verizon. He made the process super straightforward and easy for my wife and I. Would highly recommend anyone go in there and ask for him.”
“I live in Brockton, I rather travel that far to see them. They are courteous, patient and professional. It’s worth traveling to see them. I will certainly recommend my friends and family to go to their store. That AT& T Store should be a model on how to serve clients”
“After a 3rd try I found this AT&T store open, the first 2 weren't. I was having trouble with my phone and Eddy Tavares and Caio Reboucas were very friendly, made me feel welcome and most importantly fixed my phone right away. Kudos to them both!!
Ed from Imotobank.”
“I went to the cricket wireless store at the Westgate Mall in Brockton to add a new service to a separate phone. When I left , I realized that the phone that I had brought in was locked and not receiving
or making outgoing calls. I went back inside and spoke with Eli, who may have been a manager . He was not only helpful but very knowledgeable about my situation! He took the time to figure out my issue and then helped me to select another phone, which I truly appreciated! Thank you Ely for all of your help and making " my day"!!!?”
“Raul is the best. Very knowledgeable, personable and fair . I wish all business transactions could be as easy and efficient as his store is. It will be the only AT&T store I go to ever again”
“Great customer service at the Bridgewater store. Representative was very knowledgeable and helpful. Knows how to problem solve and addressed all issues. He handled more than one task with efficiency and knew all about the promotions available to customers. He clearly enjoys his job and we thank him for his service.”
“Tony was extremely helpful and competent in helping me buy/set up pre paid internet. He took extra time to make sure this option would work for me and arranged a tech at no cost for the installment. Impressed!!”
“The manager Steven and his co-worker Junaid went above and beyond to solve the problems I was having with AT&T. I am 67 years and do not like change, especially at my age. They answered all the questions and concerns I had. The transition was fast, efficient and transparent. 10/10 customer service. I highly recommend this store!”
“All I can say is WOW. My mom severely cracked her iPhone screen to the point where her Face ID wouldn't even work anymore. We were on our way to the Apple Store to buy her a new one when I informed her that getting her screen replaced would be significantly cheaper. She was hesitant, but I convinced her to stop by TurtleScreen near her house after seeing great news articles about it online. We came in at 6:15PM just to inquire about pricing and their hours - thinking they wouldn't be able to do a same day repair given they close at 7PM. However, they squeezed us in as soon as we came through the doors and by 6:45PM my mom had a brand new phone screen! She's so happy with how her phone looks and we were extremely impressed by the professionalism of the folks working at TurtleScreen qnd their efficiency. The prices are very reasonable for what you get and my mom ended up saving hundreds of dollars compared to getting a new phone! Can't recommend these guys enough!”
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“Guys, I accidentally come across this amazing repair shop. I was desperate, and frustrated when I broke my drone. I google so many places but I couldn't find one that I can go physically to take care of it. Then I found The Fix, nice people very professional. Now, I got to tell yall, they haven't fix the drone yet, but I still give them 5 stars for customer service and for being at the Braintree Mall. I will keep you updated on the actual service itself.”
“We had an issue with our FirstNet service and upgrading to a new phone. Long story short Eddie was the employee when we came in for what we thought was an easy transaction. Turned out it kept him 1 hour past closing. He was so kind and offering his number to help resolve it the next day. He never once made us feel rushed or appeared annoyed (although he had to be)! While we weren't able to fix our issue that night Eddie went above and beyond to help us! Give him a raise!!!”
9:30AM - 7:30PM
1514 Dorchester Ave, Boston
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“The staff is very helpful and knowledgeable. Very friendly people. Great prices and services. The referral program Cricket has is also great. Up to $250 in referrals.”
“Andrick and Nes .. ultimate dream team. Buying a new phone? They’re the guys. No head aches, only laughs. Was in and out faster than I ever thought. Big thanks!”
9:30AM - 7:30PM
522 River St, Boston
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“This location provided me with the most ultimate service! extremely patient & determined to provide the ultimate experience. Super satisfied with the switch !!!! Thank you to Fabi, John, & Bess in Mattapan !”
“I went in to trade in my iPhone 12 mini for an iPhone 15 Plus on a Sunday. Chris was very helpful and courteous. Excellent service. I will definitely come back in the future.”
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“Diego Cabreraat the Canton AT&T store was so helpful with my upgrade the transaction was smooth and easy he even inform me on other offer I had with my upgrade”